Hyatt Centric Cambridge

Lovely young team who went out of their way to be helpful. I like to compliment the really excellent Maintenance Manager who came to fix the door that would not lock. Also the really personable young Aussie woman who served us in the reception coffee lounge; a delight to meet and made us excellent coffee. The reception team were very good too. The room was very clean and bed made up as we had requested.

The entry point to the hotel parking was not clear enough. Also, We paid £20 for parking and went to a university event in the evening. When we arrived back there were NO parking spaces in either hotel allocation. We sat and waited and finally found a spot but another Hyatt customer in the same predicament could not park his car and had paid as well. There were people outside the windows in the courtyard area who sat talking very loudly until 1:00am; perhaps signs requesting quiet voices after 10:30pm might help. The toilet seat was detached when we arrived and my husband had to push it back on and the handles to the shower door were so loose we were worried about touching them - all snagging in a new hotel I assume! Also, sorry to say, the brand of coffee and tea in the rooms is awful; however the toiletries provided were lovely.

Comfortable room - good size and good location.

The air con was limited! In the heat it was frustrating to have limiting access to air con in the rooms. Also a breakfast because most of the food was open - there were flies around. And sometimes I saw flies on the food - very off putting.

Great hotel a stones throw from central Cambridge. Clean, comfortable and peaceful. The staff were very helpful and friendly, the bar/resteraunt was well stocked and the food tasty. This is a great little retreat for those visiting Cambridge and very competitively priced. Would happily recommend to all and will likely stay again upon my next visit.

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