Fairfield Inn and Suites Dallas East

Great experience and great staff.

Manager was helpful in getting us a room with a tub.

Clean hotel and quiet. Professional staff.

Everyone was very helpful

This place is so great and super clean, this is my second stay here at this location.

While the hotel itself was absolutely beautiful—the room was spotless, the bed was very comfortable, breakfast was lovely, and the front desk staff at check-in were an absolute delight, going out of their way to accommodate my special requests—my stay was unfortunately disrupted by a recurring issue. For three nights in a row, another guest repeatedly drove around the property throughout the night, parking directly in front of my room’s window, playing loud music, and leaving his car idling with a modified muffler. Each time I reported it, the night staff responded and informed the guest, asking him to stop. However, the behavior continued—often resuming within an hour or two. I was woken up multiple times—at 11 p.m., 2 a.m., 3 a.m., 4 a.m., 7 a.m.—by the noise and vibrations. It became so disruptive that I eventually called the sheriff’s office myself in hopes of resolving it. Unfortunately, this repeated disturbance ruined what could have been a wonderful stay. I’m sure I wasn’t the only guest affected, but it was especially difficult having the car parked directly in front of my window each night. I understand these situations can be challenging, but I do hope the management finds a more effective way to handle such incidents in the future—for the comfort and rest of all guests.

Quiet friendly customer service.

Front desk personnel tried walking into room without warning in the middle of the night. Check out time is at noon while house keeping kept knocking on door since 9am. Not worth staying here at all. Will not return.

Checked in and checked out immediately because we did not feel safe.

The hotel was very nice and clean. But both nights we were there, there was a dog on our floor that kept barking. I called front desk and I was suppose to hear back from management and did not.