Fairfield Inn and Suites Dallas East

There was fried rice on our carpet. Walls are thin….could hear the neighbor doing their “business”.

Clean room easy check in.

Great location fair pricing

Room was clean and very comfortable. Spacious bathroom. Breakfast was great, good options. Definitely a keeper!

We stay at Fairfield hotels often because I always know what I am getting, they have become a brand we trust.

It’s close to highway access and places to eat.

Hotel is fairly new. This is our second stay in 4 months. The cleanliness of the property has declined. We only had an outer shower curtain and there was something that had dripped down the pony wall that has been there no telling how long. I’m also not sure it had been vacuumed. Additionally, I was charged for parking - didn’t have a parking fee last time, and was not told about a parking fee. I don’t understand the need as this is not a downtown hotel and there is ample self parking all around the property. It was only $5, but it’s the point of not being told and absolutely not necessary. Staff upon check-in and check-out were basically dismissive. I greeted them and pretty much received silence. I think the only questions I was asked were my name and how many keys, and then, “checking out?” with a hand extended as we left. Hospitality training is needed, at a minimum - sorry I bothered you by checking in and out. Thank you, but it won’t happen again.

Breakfast was excellent and hotel Was very clean.

Good

Quick check in & check out.