Fairfield by Marriott Inn & Suites Knoxville Northwest

Friendly front staff that gave dinner recommendations. Excellent room!

Clean and really comfortable!

Overall clean hotel with very nice staff. We ran in to a small issue and staff was empathetic and ensured issue(s) were resolved.

Clean and friendly!

Room was good, But when we came way passed the check in time our room was still not ready, Cler at the counter said he was waiting for us to ask if we have enough patience to wait while he will Clean the room, like why would they not clean it sooner. Room was great but the fact that it wasn't ready 4-5hrs passed check in time was very frustrating. We had to wait in the lobby for him to clean, and everyone who came after us also had to sit in the lobby and wait till clerk came back.

Both breakfast employees worked hard and did great, but the older lady made us feel like we were at our grandmother's house!

This place is great! From the staff to the clean property & facility. The beds are firm and pillows had both firm and soft options. Walkable restaurants that are open late which was prefect for me.

If you like noise from the highway and really bright light in the morning this is your spot. Staff did not want to handle a check in issue and it was handled poorly enough that I also do not want to use Expedia anymore.

Great place.