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7.6 / 10 Guest Rating

Sivana Tulum

Carretera Tulum-Boca Paila Km 9.5 Lote 15, Tulum, mx

Sivana Tulum - main view

About the Property

Beach Proximity and Nearby Attractions
Located just 200 meters from South Tulum Beach and a short distance from the Tulum Archeological Site, Hotel Sivana Tulum offers the perfect blend of relaxation and exploration for your stay.

Eco-Friendly Accommodation
Experience a sustainable stay at Hotel Sivana Tulum, where the property is powered by solar panels. Enjoy the comfort of air-conditioned rooms with private bathrooms, complete with complimentary bed linen and towels.

Exceptional Service and Convenience
Benefit from round-the-clock assistance from our multilingual staff, fluent in English and Spanish. Additionally, take advantage of free WiFi, with the option for private parking upon request. Book your eco-conscious getaway at Hotel Sivana Tulum today!

Facilities & Amenities

Television in common areas
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Internet access

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Air conditioning is limited and available from 20:00 until 06:00 in all rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Standard King Room

The spacious double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a shower. The unit has 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxAir conditioningToiletPrivate bathroomLinen

Standard Double Room, 1 King Bed

Non-refundable
Room Only
20% OFF$117.4

$93.92

Includes taxes & fees
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Double Room with Two Double Beds

Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features air conditioning and a safe deposit box. The unit has 2 beds.

25 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxAir conditioningToiletPrivate bathroomLinen

Double or Twin Double Room with Two Double Beds

Non-refundable
Room Only
20% OFF$168.02

$134.42

Includes taxes & fees
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Standard Triple Room

The spacious triple room offers air conditioning and a safe deposit box, as well as a private bathroom featuring a shower. The unit offers 2 beds.

33 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxAir conditioningToiletPrivate bathroomLinen

TRIPLE Classic Triple Room

Non-refundable
Room Only
20% OFF$117.4

$93.92

Includes taxes & fees

Guest Reviews

7.6
Very Good186 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the supportive staff.

Categories

Cleanliness6.2
Service9.2
Location9.8
Room Quality6.7
Amenities7.2
Value for Money7.2
Food and Beverage5.2
Overall Experience9.2

Select topics to read reviews

M
MarcoclCL
Verified booking
couple
Standard Room
Stayed in Nov 11, 2025

"incomodidad"

3.0

acceso directo a la playa

No habia aire acondicionado, encontramos cucarachas, no tenia servicios de comida ni de alimentacion, el agua del baño es salada.

Helpful?
O
OlivierfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 7, 2025

"Good"

1.0
Helpful?
M
MarciobrBR
Verified booking
couple
Standard Room
Stayed in Sep 18, 2025

"Não vale o valor cobrado e o conforto é precário."

4.0

Do atendimento do staff e dos animais de estimação (a Grena (cachorrinha) e o Felipe (gato) são lindos!). O pessoal de apoio são solistas e nos deixaram muito a vontade, ajudando com tudo que podiam. Ele fizeram a diferença.

O lugar é rústico. Acredito que atenda pessoas que gostam deste tipo de aventura, mas eu e a minha esposa, sempre buscamos por lugares que tragam conforto, por mais simples que sejam e infelizmente, não foi o que ocorreu com o Sivana. A água do chuveiro , na primeira noite, não esquentava por nada! No dia seguinte sim, mas adianto que a água é salgada. O quarto que ficamos, apesar de ser o mais caro, não tinha ar condicionado e passamos calor, porque a temperatura estava na casa dos 32ºC e o wi-fi não estava fincionando. Também não tem café da manhã, ou qualquer outro tipo de alimento (somente bananas)… Resumo: pagamos por duas noites e só ficamos uma. Decidimos ir para outro hotel. Como eu havia comentado, pode ser que agrade quem gosta deste tipo de hospedagem (mais ruts, ao extremo), mas eu não voltaria.

Helpful?
M
maciejgbGB
Verified booking
family_with_children
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0
Helpful?
A
AndreaitIT
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0
Helpful?
L
LucaitIT
Verified booking
extended_group
Standard Room
Stayed in Sep 9, 2025

"Good"

6.0

Vicinanza al mare

Condizionatore solo dalle 8 PM alle 6 PM Acqua salata in bagno

Helpful?
I
IsabellebeBE
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Geen airco, gebrekkige hygiëne, onvriendelijk personeel"

1.0

De locatie was rustig aan een mooi strand.

Airco maar van 8 pm tot 6 am en dat bij extreem warme temperaturen. Je zweet je dood in de kamer van ‘s morgens vroeg tot ‘s avonds laat. Het feit dat de airco geen 24u beschikbaar is, is op zich al een reden om hier niet te verblijven. En dan heb ik het nog niet over de gebrekkige hygiëne als over de onvriendelijke receptioniste die geen enkel woord Engels spreekt en daar ook niet de moeite toe doet. Je kan het ook niet als een hotel beschouwen, eerder als een accommodatie gezien er niks van hotelservice aanwezig is, geen bar, nergens geen koelkast, geen koffiefaciliteiten, enkel een bed en een badkamer en dan nog…

Helpful?
L
LiviaitIT
Verified booking
couple
Standard Room
Stayed in Aug 17, 2025

"Da evitare Tulum con le alghe!!"

1.0

La spiaggetta non è male, se ci fosse stato il mare bello sicuramente era ok. Intorno ci sono alcuni locali dove arrivi anche a piedi.

L’aria condizionata viene azionata in automatico dalle 20 alle 6 a 17 gradi, non puoi regolarla o accenderla in altri momenti. Ci è entrato un pipistrello enorme in camera di notte (da dove?). Le tende sono bianche e entra la luce dall’alba. L’acqua del rubinetto è cattiva e per lavarsi i denti devi usare quella delle bottiglie. C’era un enorme problema di alghe (non colpa dell’hotel chiaramente) ma la struttura non offre niente per aggirare un minimo il problema (no tv, no bar, no servizi, no piscina etc). Mi sono informata alla reception per affittare una macchina. Mi viene mostrato sul cellulare il prezzo di 1.000 pesos al giorno e dopo mi viene detto che costa 1.200 pesos. Dove finivano quei 200 pesos? E quando siamo andati via in anticipo di due giorni ci è stato detto che i collectivos non ti prendono se hai le valigie e 4 minuti dopo siamo stati caricati da un collectivos… e tanto di valigie.

Helpful?
N
NoeliaesES
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Good"

6.0

Parking gratis para clientes

El sargazo llenaba la playa, llena de mosquitos. No sé podía usar el aire acondicionado durante el día, solo desde las 20h00 a las 6h00.

Helpful?
C
carolinefrFR
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Hôtel bien s’il était moins cher"

7.0

Chambre très spacieuse avec une vue hallucinante car nous avions la seule chambre avec vue sur mer. Personnel adorable

Pas de climatisation, de simples ventilateurs qui ne rafraîchissaient pas. Robinetterie à changer, bac à douche à refaire /à repeindre et salle, lavabo cassé et haut du frigo rouillé

Helpful?