Home2 Suites By Hilton Tucson Downtown

Not a good choice if driving a large vehicle. Hard to find parking other than street parking.

Great location and service. Breakfast was terrible

Having a bakery just around the corner is why I will be staying here again!

good place

We had another hotel and the pool was out of commission. We booked a room here just an hour before arriving and they even allowed us to check in early so we could get to the long-awaited pool time. The pool was beautiful and great for the kids, as well as my husband and I. We found our way around town to different activities for kids (there is a children's museum, ghost tours, museums, and history tours all within a short walk). LOTS of food and coffee shops as well. And you MUST try La Estrella's bakery, which is connected just out the front door. The donuts were incredible. We regret not trying them until our last day. And I believe the breakfast bar was superior to any other free breakfast bar we have encountered (probably why we took so long to find our way into the bakery hehe).

I’ve been a Hilton Honors member for years and am very loyal to the brand….but this 4 night stay in Tucson might cause me to look elsewhere. To save writing time, I will summarize pros/cons as follows: Pros: Friendly front desk staff. Generous with the bottled water whenever requested. Cons: Digital key on app didn’t work, had to go to front desk at check in. Room key card didn’t work at gated garage door exit. Wi-Fi connection was sporadic. Front desk said to connect only 1 device at a time. Our suite consisted of bedroom with separate living room/kitchenette. The furniture, carpeting, towels and fixtures were of the cheapest quality imaginable. There is no closet, just a tall box with a hanger bar and what looked like a shower curtain for a door. There is no room safe. The king size bed was very uncomfortable…neither my wife nor I could sleep through the night. Room thermostat wouldn’t keep temp consistent. Too warm or too cold. Room service every other day as we were informed, but coffee, tea, etc. was supplied for coffee maker enough for 1 day… we had to keep asking for more. Same situation with bathroom supplies. Cheap! Complimentary breakfast was terrible. Was supposed to be available til 10 a.m., but food would run out 9:30 - 9:40 while guests still arriving. Cleanup started at 9:45 with workers spraying disinfectant on adjacent tables close to where guests were eating. I never saw eggs/sausage look like that..science class experiments? Stone cold oatmeal, bananas turning brown. First day we thought maybe an off day, but day 2 was the same. Went elsewhere in town days 3 and 4. Finally, we were never advised beforehand of the major construction taking place in front of the main entrance. Would’ve been nice to know.

It's a good hotel in a nice part of the city

First time in Tucson, from Boston. We would choose this hotel again if we come back. Welcoming staff, great location to see the downtown area, we could walk to all the major landmarks, to restaurants and even to the free trolley to the University of Arizona campus. The hotel was quiet and clean, and we really appreciated the breakfast buffet included in the price. No complaints.

Great place with plenty of room for us and our 3 teenage boys. Convenient parking and friendly staff. Good free breakfast with plenty of room for everyone to get their food and sit and eat. My teenagers eat a lot so this was perfect for them. And the little convenience store so they could get a microwave burrito at midnight. Only two small hiccups that kept me from giving it a full 5 stars. The mattress pad on the sofa bed looked like it hadn't been changed. And we asked for more pillows but never received them. Other than that everything was great!