Hilton Porto Gaia

Check in a d check out slow.

Our 2-night stay at Hilton Gaia turned out to be a fantastic experience. The hotel management delivered to us a personally curated stay. To make the review helpful for others, I am skipping below some of the aspects of the stay that are not likely to be replicated in stays of others. First, as background, I am diamond of Hilton, Titanium of Marriott, Platinum of IHG and was in the past RA of InterContinental. I know pretty well the hotel industry, and know very well what to expect of a Hilton brand hotel of the Hilton chain. I contacted the hotel ahead of my stay, and communicated with them multiple times. Based on the communication, I set my expectations to be 'above normal stay at a Hilton hotel'. Hilton Gaia exceeded those higher expectations. The hotel is a member of Amex 'Hotel Collection', and I booked it via that program. That turned out to be a great choice: The requisite Amex benefits were delivered in full, to complete satisfaction, and the combination of the Amex reservation and the diamond status resulted in an enhanced double-dip stay. The location of the hotel is very good: Short walking to the river, and long (still doable) walking to the heart of Porto. We came with a car, parked it at the hotel (valet, professionally handled), and used no transportation during the stay other than our own feet. We walked about 15-20 km in total (in two days). Food at the hotel was very good. The breakfast (at the restaurant - the alternative one at the lounge is continental) was ample and the selection was of good quality. We have one dinner at the bar-restaurant on the first floor: good quality, reasonable price, very enjoyable experience. The two happy hour receptions at the lounge were limited in good savory food, and was very satisfactory in all other aspects. We were upgraded to the only junior suite they have at the hotel and enjoyed its hardware much. The suite has a good size balcony with partial view of the river which was a notable plus. I did not examine any other rooms at the hotel. The hotel staff was superb, ahead of my stay and during the stay: Continuous attention, and genuine efforts to deliver. Among the many who contributed to the success of the stay, let me mention three: Patricia R, the FDM, Patricia R, the GSM, and Eduardo R, one of the DMs, and the one who was in charge during most of our weekend stay.

This hotel is PERFECT. Location is amazing, you can walk anywhere so easily. We had a car and were nervous about getting to the hotel, but it was very simple and away from any heavy traffic. Also valet parking! Rooms are beautiful and clean, beds are soooo comfortable and the shower in the suite feels amazing after a long day of walking the hills. Staff was helpful and very friendly and I only hope I get to return one day to this wonderful place!

Tolles Ambiente in guter Lage. Das Personal war zum größten Teil sehr freundlich und hilfsbereit (insbesondere Concierge und Rezeption)...

... aber leider ging die eine oder andere Bestellung beim ansonsten sehr guten Frühstück unter und musste bis zu dreimal aufgegeben werden

Great location in Gaia and very beautiful rooms. Hotel is very large and rooms are huge with a great outdoor veranda.

Simplesmente tudooo!

This is a great hotel when visiting Porto. The breakfast was exceptional with wide range of choices including an omelet station. Mimosas were great. We especially enjoyed the 3rd floor cocktail bar with a beautiful views of Porto. Unfortunately the pool opens unusually late (9:30 AM) so it is almost impossible to swim laps as it gets crowded with kids. Too bad because the facility is beautiful. This hotel has a convenient parking garage if you travel by car. One warning regarding the shower, the floor is extremely slippery so be very careful.