WoodSpring Suites Jacksonville - South

The room was decent for the price. The room size exceeded my expectations.

It just had a dated smell and look. Only 2 small flat pillows on each bed and a thin blanket. No staff on site in the morning for check out. You had to use your key card to turn on the lights.

Big tv. Comfy bed

Only gave us 2 towels for 4 people asked for more it was like 7 pm and the front desk person said they dont give more towels after 6. So we had to share a towel that night, but we got 4 the next night.

not too much. there was a bed and tv but the bathroom was infested with Gnats

the hall smelled, the room smelled, the bathroom and kitchen stove were infested with gnats. I checked in Sunday Nite and paid with my card, but my relative paid with his card Mon tues wed and Thursday Nite. Friday morning around 9am I told the front desk Jennifer and Tamara about the Gnats and that they owed me a credit and I needed the gnats cleaned from the room. At least I needed a disinfectant spray and a toilet bowl scrub brush. They provided nothing and so at 1030 I pack up my stuff and moved to the lobby and advised I was leaving. The staff Tamara stated the room was uninhabitable. the manager Jennifer stated she could not find a toilet scrub brush. I made arrangements to go else where and told the front desk staff Tamara not to charge my card or my relatives card especially since they owed me a credit for the gnats in the bathroom and kitchen area. But in stead after I left they changed my card for $71.00. I had to contract my bank and file a dispute and they had to cancel my card du to the fraudulent charges. You cannot trust people anymore with your card. they just helped themselves and charge me for a room I was not staying in plus was uninhabitable. the front desk staff is dishonest and the place is dirty. Stay elsewhere