Universal Hotel Laguna

I really much enjoyed my stay at Hotel Laguna. Came here the second time and the breakfast and dinner is really good. Location is awesome! Next to the beach which is not to crowded. Thanks the ppl who are working at the Hotel the stay was made as convient as possible. Best Animator Viktor made me do Pilates, Aquagym and also Salsa - it was super! 👌🏾

Check out was kind of crowded and only one person was working at the counter. It would be better to have an extra one so it can processed faster.

Schöne ruhige Bucht, Hotel etwas in die Jahre gekommen aber OK. Zimmer hellhörig und klein. Eher für Familien geeignet

Die Strandbar unterhalb des Hotels (gehört zum Hotel) ist etwas langsam und das Personal bekommt man eher selten zu Gesicht. Einmal wurde auf mein Getränk vergessen und es hat sich 40 Min. keiner Blicken lassen. Auch der Nachbartisch war schon sauer. Das ist aber kein Grund, das Hotel schlechter zu bewerten, denn alles andere war hervorragend. Sehr hilfsbereites und freundliches Personal im Hotel, selbst das Reinigungspersonal ist stets gut gelaunt. Einzig die Parkplatzsuche ist etwas nervig. Wir kommen wieder👍!

Excellent dinner, helpful friendly staff, lovely location and beach

Small beds, transparent bathroom doors, no ventilation in the bathroom

We booked sea view and got tree-view. Is that fair?

Staff was very tense and very strick - specially the younger woman. People walked into the dining room with a swimsuite and was allowed in, but someone without shoes was send back to get dressed. Double standards.

Hotel con encanto, todo el personal muy amable y atento, buffet muy cuidado, ubicación inmejorable. Ideal para pasar unas vacaciones tranquilas. Sin duda repetiremos.

Old school charming hotel on the beach, mostly old couples and a few families with young kids. Its a decent spot for a holiday if you’re looking to chill on the beach and not do much else.

- you can heat everything from the hallway and other rooms, e.g when a door is closed in the hallway - the bathroom doesn’t have a real door - there’s a glass door that’s not properly isolating smells or sounds - the rooms have two single beds instead of a double bed. picking a bed is not an option - the manager (?) was very persistent at breakfast about filling out a three page feedback booklet. - the staff speaks mostly German - internet speed 4 mbps, on a good day

Excellent location Clean room Lovely staff

The reception and the personnal in general were helpful and polite, You can go easily from the pool to the beach and vice versa. Every day you have grilled fish or meat at the buffet. You have nice other beaches and nice walking just a few minutes in car from Canyamel.

Canyamel beach has almost gone, we were here last year and only half the beach remains. May be the sand will come back in winter ? Some little things like the safety box, the towel for the beach were not included in the price. The parking in canyamel are scarce, not always easy to find a place in front of the hotel.