Ace Hotel Brooklyn

The interior design and visuals, amazing. Vinyl player, amazing. Location, amazing. Lobby vibe, amazing. Good facility with water supplies and gym.

Staff? some nice, some OK. Bit hassle when it comes to rebook and things. Also we had a false fire alarm at 2AM. No sorry or compensation for it. Also a lil bit noisy if you are a light sleeper since you will always feel the party noise from the lobby or the vibrations of trains underneath.

Good location for our needs. Very nice staff. Room was clean.

Room was dark and needed updating. One side of the bed was against the window wall with only a few inches of space to get out of the bed. Building rumbles when the subway goes under it (I assume that's what it was).

The rooms are cozy with comfortable communal spaces that seemed to always be in use. The staff were really friendly. The Japanese restaurant was amazing if you book ahead and enjoy sushi. Otherwise there are restaurants in a couple blocks or access to the MTA station across the road. It felt very safe with a police station nearby and adjacent to welcoming communities of Brooklyn. I would certainly choose Brooklyn over NYC central if visiting the area again.

I found the lighting is low if you want to read- although there is table space to work on a laptop that has better lighting. Also the room carpet was damaged with water stains (probably from pets in the room) also there was a piece of kimchi on the wood chair at the desk area, which made me careful before sitting down at the sofa. I am allergic to dogs and didn’t notice any issues, so the room had been cleaned well enough.

I was looking forward to staying here since for the Price. I thought it was gonna be special. Mediocre at best overpriced underwhelmed

I loved the big window and the view! It was fabulous. The beds were nice as well; very cozy. And the room was wonderfully quiet!

The shower was wimpy. So little water! The music in the bar was so loud that you didn’t want to be in there. The coffee service in the bar in the morning was so slow; a coffee maker in the room would have been great. The temperature of the room was hard to control for some reason.

Marc at the front desk is absolutely exceptional

The first night we were on floor 4 as we arrived early - i had to change - sadly we had train sounds all night so Marc moved us the next day - I would definitely return for a higher floor room -

Location, great atmosphere and staff

I am super sensitive to noice and vibrations and even at the 10th floor I could feel the subway.

Great design. Quiet location. Right by subway

Not much to do immediately near.

Excellent location and decent sized rooms.

Would be nice to be able to have a breakfast choice