Radisson Resort and Spa Lonavala

Shoma from the dining service was very good amazing service front desk was also very good almost all the staff was perfect I can say even till the tall door man he was very pleasent and always extremely helpful through out we got two suites though there’s nothing in their to make it a suite not even any ambiance literally room with a couch and ac is very very rattling and loud not worth the money better to keep a basic room

Pro: The breakfast buffet had a lot of variety. Live counters for egg and dosas, continental, Indian and both veg and non-veg options in plenty. Con: The property has a good view of the hills but it has bars instead of windows which completely blocks the view!

Everything was good . The disappointing part was finally at the billing desk. The person who was at the desk swiped the amount before even checking that our amount was already blocked at Expedia and we landed up paying Twice. We waited to be resolved for long ,but in vain. The concerned person assured that the amount will get reversed but still its pending. Its already been a week that we have visited the Property. I have been trying to get in touch with the Property and the concerned person at the Cash, but he seems to be least bothered to pick up the call. This was not the Ist time we are staying with Radisson. But experiencing something like wasnt expected.

the property is build in a very unique way using stones to give a natural look like fort.The ambiance is very good also the food was very excellent.

It was neat, clean and beautiful. The staff was so humble, polite and caring. Everything was superb. The recreational area has lots of stuff including PS5. The gym is fully equipped with the latest equipment. I would surely visit again highly recommended