Solano Hotel

Clean and very good location

location

lack of parking

I had good stay

Staff were awesome. Food was very affordable.

No pool,parking was a joke.very limted.The 2 restaurants on the property short staff or most the menu not availably.Would not stay there again

The hotel is new and the rooms nice. Breakfast was good if you like a Filipino breakfast but not so good if you like a Western breakfast (had a "free" breakfast but was charged for bacon and eggs, and the cook needs to learn how to cook eggs!!). The 3rd floor bar/restaurant area was nice, open, and nicely lit at night. Not bad.

No international or cable tv. Had to bring my own tea bags for breakfast as they we out. Food was just ok. You walk through a corridor of appliances and home furnishing to get to the hotels elevators. Although we did stop and browse some of the furnishings lol... Overpriced hotel stay, food and drinks (at least during Christmas/New Year).

Issues: Parking is very tight. I suggest you need to find an empty lot for your guests and use a shuttle to bring your guest to the hotel. 2. We ate at the restaurant but if it was not raining we would prefer to eat somewhere else. I don’t know if the lady who sat us down was a server or hostess. She seem to be not happy with her job. She’s not fit to be in the hospitality business because she not smile nor greet us. Like a deaf person. Very unwelcoming. Not the right staff for Solano’s restaurant. She needs more training in customer service. 3. Food was not up to par for a classy expensive hotel. It was serve cold and we did not complain because we were so hungry so we kept quiet. No server did any follow up if we were ok. The restaurant was empty and quiet but no one approached us. 4. If this is barely a new hotel why is the paint in the restaurant and our room was chipping!!! Perhaps your engineering and housekeeping needs to coordinate and walk through the WHOLE hotel to keep up with the pricey image of Solano! 4. The shower heads and the shower itself was dirty with watermarks. The hot shower was broken!!! I’m not happy about this matter. We were sent to another room to take a shower. Very inconvenient!!! In a nut shell I had a LOT of huge expectations from Solano being a very pricey hotel in Lipa City. I was so excited to stay there and was supposed to stay for 3 nights. However we decided to check out because we were not satisfied.

Great hidden gem in Lipa. Very clean, comfortable and above standard accommodations with full service restaurant and bar. We were pleasantly surprised! Highly recommended!