avid hotels - Salem by IHG

Advertisement as dog friendly, but there is no outdoor space for dogs and not too much of grass space around the property at all so close to busy street.

Before booking this hotel, I didn't recognize the brand. Especially with no free cancelation. But we were just spending one night, and it was in our price range.I was a bit nervous when I read a few reviews saying it was smaller in SQ FT. I had booked this room for 4. Upon arrival, I was pleasantly surprised at how CLEAN the lobby was. Also, free coffee and tea 24/7! The breakfast was very simple. Oatmeal, eggs, potatoes, breads, and quick fruits you can grab and yogurts. I honestly did not mind at all. The rooms were the cleanest rooms I've ever stayed in. And I mean it. Not once did I feel dirty. Everything was spotless. Plus, no carpet! Comfortable beds. Yes, the room was smaller, but the essentials were scaled back in size to allow space for everyone. We never felt crowded. We never felt like it was a smaller room. The decorations are modern and the walls/ floors are very clean. Felt like a new hotel. You get a mini fridge and an area to place your things. The hotel is right off the highway, but you don't hear the cars much. Some reviews mentioned thin walls and noisy neighbors. This was not my experience. Also, in the lobby, they sell some grab and go drinks / snacks. Honestly, I loved everything about this hotel. I'd stay here again.

It's not a complaint on my end, but the pillows are VERY soft. I personally don't mind and love it. But if you like harder pillows, I'd bring your own. I'd stay here again anytime.

I asked for towels to be replaced and had to go to desk to get them at 11,pm.

Housekeeping for repeat days

The staff was very courteous and helpful. Accomodations were great. Very comfortable beds.

The floors on our room could have been somewhat cleaner especially around the bed.

Very clean

Nothing

The hotel right off the highway. It is also close to Main Street where restaurants are located.

Nothing

The staff are friendly and helpful - the rooms are immaculate - great value!

I liked everything!