Hôtel VoulezVous by Les Etincelles

We had an amazing stay, and a huge thank you goes to Jasmin and her fantastic team! They went above and beyond to find us a last-minute ski lesson, which made our trip even more special. Everything about our stay was five-star —the entire team was professional and welcoming, the food was excellent (especially the desserts!), and the rooms were kept spotless every single day. The shuttle service was also very convenient and the staff in the ski shop is very helpful. We will definitely be returning next year with the whole family! Highly recommended!

This hotel fully deserves five-star rating, from the helpful and friendly reception, the modern and comfortable room (and indoor pool and spa), good housekeeping service to the excellent on-site restaurant. I'm particularly impressed by François and his team at the on-site ski shop. They took good care of my equipment and gave me very good boot adjustment advice (virtually saved me from getting a new ski boots!). The proximity to the ski slopes is a big plus. Highly recommended for anyone staying in Le Lac looking for a well pampered ski holiday.

Cozy and comfortable stay. The staff is kind and helpful.

It's situated conveniently from the busiest area of Le Lac but in a quiet corner. Excellent services and facility in the hotel and the ski shop. Food is also fantastic! We use the pool and spa everyday after a day on the ski slope. Our little boy loves it so much he didn't want to leave. I'd highly recommend it.

Beautifully designed modern hotel, extremely friendly and attentive staff who went extra miles to accommodate guests. I had enjoyed my stay very much.

Très bien dans l ensemble. Propreté, confort, calme et feutré, service, au pied des pistes, petit déjeuner excellent et varié. Nous y reviendrons sans problème.

The staff couldn't do enough to help us. Ski holidays have so many bits and pieces to organise, and our every need was taken care of. Was especially impressed by the staff in the equipment room, who clipped our boots every morning (spoiled!) and had our skis waiting at the door. We've never been so pampered! Can never stay anywhere else!

Emplacement parfait au pied des pistes, personnel au petit soin avec nous

Disappointing Experience at VoulezVous Hotel Due to Ski Rental Issues I recently stayed at VoulezVous Hotel and, regrettably, my experience was far from satisfactory. Although the hotel provided comfortable rooms and decent amenities, the issue I faced with their in-house ski rental service overshadowed my stay. I rented premium skis with insurance, but when they broke, the rental company demanded 600 EUR and threatened to involve the police. The insurance I purchased should have covered this situation, and it felt like a blatant attempt to take advantage of me. What added to my frustration was the hotel's lack of intervention. VoulezVous staff were aware of the situation, yet they did not offer any assistance or support in resolving the matter. Due to this disappointing experience, I cannot recommend VoulezVous Hotel. Future guests should be cautious when considering a stay here and look for alternative ski rental options if they choose to book with VoulezVous.

First ski holiday for the 2 kids. We ended up spending more time off the slopes than expected so glad we were staying here. Spa is lovely, games room excellent added extra. Staff were definitely 5 star. Lovely stay would be very happy to return.