Belambra Clubs Tignes - Val Claret

Um dos melhores hotéis ski in out que já fiquei. Meio dia tem DJ com comidas e bebidas na varanda, aguardando os hóspedes esquiadores. Próximo ao centro de val Claret. Comida de qualidade. Várias opções no almoço e principalmente no jantar . Tudo muito limpo, equipe atenciosa , principalmente com os filhos .

We have stayed in the hotel between 16-23 December 2023. It is the hotel which was owned by Club Med since 2 years ago. Then It has been handed over to Belambra Clubs. We had a lot of issues during our stay which you can see them with their importance level below. 1. An epidemic gastroenteritis (tummy bug) has started mid of our stay. My daughter had a high fever and vomiting. We had a bad time during our stay. Same thing has happened to a lot of different people in the hotel and they have announced this situation. Hotel was terrible for cleaning of everything including dishes, glasses. 2. Hotel was very old and maintenance is definitely needed. 3. Isolation in the room is terrible. If you sleep next to the window, you will feel 5 celcius degree difference and cold. 4. Reception manager is definitely rude and needs to be replaced. We have booked norwegian bath and been ready on time but when we went to get the key, he said that it is broken. They haven’t given us any further notice. We have left skiing. At the ned of the day, they didn’t make any compensation for that and kept talking rudely. The only thing is hotel’s location is good and near to ski lifts and ESF Ski School. Other than thag it is the worsest hotel which I have seen during my life. Overall, I highly do not recommend this hotel. Hope my review will protect you and help you to have a good experience with another hotel. Thanks,

The location of the hotel is perfect, right on the slopes. Friendly staff.

Shame food was cold

Le personnel est agréable, mais le manque évident d'effectif pèse sur la qualité de service, non seulement parce qu'il manque cruellement de monde, mais également parce que pour compenser, Belambra recrute des nouveaux qui ne connaissent rien a la station ou au métier. Le tout sans aucun encadrement (à part la soirée de présentation, on ne les a jamais vu) Dernière chose, au bar, j'ai plus souvent vu des personnes commander du Coca sans bulle pour un membre de la famille malade, qu'autrechose. Nous concernant, nous avons tous les 3 été malades. Épidémie ou hygiène restauration ? Sinon hotel idéalement placé sur les pistes, mais avec des infrastructures non optimales (d'où le départ du Club Med) : local casier et casiers exigus, escalier à monter pour rejoindre les pistes, ...

Sejour ok la localisation du club est parfaite. Je ne savais pas qu’à cette altitude la majorité des clients seraient des enfants. All inclusive intéressant barmans accueillants top. Le resto: les chauffe-plats sont ou pas allumés avec l’arrivée des clients. Mais bon, le buffet (chaud) était également froid J’ai mangé froid tout le temps, oh pardon un jour , mais vraiment un seul, les assiettes étaient brûlantes et il fallait deux assiettes ( sous assiette froide) Les chambres belles et spacieuses. L’armoire à skis plus grande que d’habitude. A recommander aux familles. Recommandation au club; comme le restaurant est déjà très bien divisé en espaces cosy, pourquoi ne pas en réserver un aux couples sans enfants?

This is a slightly downmarket version of Club Med. The building is a bit drab but many of the hotels in Tignes are similar. The interior in the public rooms was much better with a real alpine feel. Bedrooms were a bit tired but comfortable. Food was good - pizza and burgers every night plus salads and more specialist offerings for the more sophisticated palate. Staff were welcoming and friendly. WiFi was good enough to stream. Hotel backs onto a ski run so you can ski in and out. My only real complaint was my room was not cleaned once during a 6 day stay. I complained about this and the lack of shower gel in the bathroom. I was repeatedly told it would be fixed but it never was.

The hotel is filthy. Room never cleaned. Common areas are dirty. Cleaning in bar and restaurant poor. Had to collect our own toilet rolls throughout our stay. Pool area smelt vile and pool freezing. Bar staff very friendly.

The main hotel is very nice, but when we checked in I was told that I’d booked a room in the annex across the street. Not something I was made aware of during the booking process. However the receptionist offered me an upgrade to the main hotel. Unfortunately the room in the main hotel was a small double, when the room we’d booked was an interconnecting triple. Something that appealed to my 18yo son and me, as I snore. Therefore we ended up in the top floor of the annex, which was okay but the room was a little tired. That said the hotel is ideally situated with ski hire and ski lockers located in the basement tunnel between the hotel and annex. There is a very convenient door onto the slopes, and four lifts to chose from just below the hotel. The food was in the form of a buffet, with hot and cold selections available. I found that the range of choices weren’t always to my taste but there was always something that I could eat. A real bonus was the option to make your own packed lunches. Overall my experience was good, but don’t expect five star service.

Excellent service and very polite attentive staff.