The Mill Haven Santorini

Beautiful and comfortable place in a magical setting. Stunning view from the rooftop and a great Jacuzzi. The transfer booking via WhatsApp worked flawlessly, and the property manager was very responsive through WhatsApp.

This is not a hotel—there’s no reception, no luggage assistance, and the welcome was lukewarm ("Hi, this way") from the property manager who picked us up from the van he had arranged. For €700 a night, you don’t even receive a bottle of water. It’s hard to understand why someone would choose to work in hospitality with such a lack of care for the guest experience. We stayed for two nights in a suite with two bedrooms. The AC in our kids' room was broken from the start, but the property manager insisted it was likely a user error on my part and said he would check it the next morning. That night, the AC in our own bedroom failed as well and began beeping like a fire alarm at 3 AM. I couldn’t reach anyone for help, and we got no sleep at all. Eventually, I fixed the AC myself the next morning by locating the breaker box—hidden behind a painting—and resetting the power. After wasting a lot of time on phone calls and WhatsApp messages, their only offer was to move us to another town outside of Oia (!), which would have meant losing a night and missing out on what we actually came for—so we refused. Instead, they provided a rollaway bed, and the four of us ended up sleeping in the same room—including our 16-year-old daughter and our son. For the price we paid, this was completely unacceptable. I requested a full refund but received nothing, even though the property manager acknowledged the issues in writing. I will be initiating a chargeback via Amex.

Our stay at this property in Santorini was truly enchanting. From the moment we arrived, the view from our balcony took our breath away. We were greeted with the endless blue of the sea and the iconic caldera. It was especially delightful to enjoy this view from the jacuzzi, particularly at sunset. The property boasts stunning Cycladic architecture and consists of two separate spaces, providing the privacy we were looking for within our group. The location was perfect, with easy walking access to the heart of Oia and convenient access to the main road connecting Oia with the rest of the island. This made getting around hassle-free and efficient. We would like to extend our gratitude to the property manager Dimitris, who made our check-in process seamless and offered us valuable tips about the island whenever we needed them. We can't wait to come back in September!

Our experience at the Mill Haven was simply amazing! The property perfectly combines traditional Cycladic architecture with modern interior design, creating an enchanting atmosphere that made us feel right at home. The view from the balcony was breathtaking, with the Aegean Sea stretching out before us and sunsets that were simply awe-inspiring. Access to the property was extremely easy, with convenient parking nearby. This allowed us to comfortably explore all the key spots in Oia, from the picturesque alleys to the best restaurants and cafes. The staff were incredibly helpful and friendly, always willing to assist and provide information about the area. The place was impeccably clean and well-maintained, which made our stay even more pleasant. We highly recommend this property to anyone planning to visit Oia. It's a unique experience that's definitely worth having! We can't wait to return soon!

I recently had the most amazing experience at The Mill Haven in Greece and I cannot recommend it enough! The stylish design of the suite creates a modern yet cozy ambiance that truly sets it apart. One of the highlights is its premium location within walking distance to every point of interest in the area. The convenience of being able to explore the surrounding attractions on foot made my stay even more enjoyable. The staff awere incredibly helpful and accommodating, ensuring that every aspect of my stay was perfect along with some very nice recommendations. Their attention to detail and friendly service truly made a difference. Overall, my experience at The Mill Haven was exceptional. From the stylish design to the premium location and the attentive staff, every aspect exceeded my expectations. I highly recommend this villa for an unforgettable stay in Oia!

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The hosts were very friendly the property has been amazing. Clean rooms, spacious outdoor overlooking the Caldera. Just a few meters away from the picturesque Oia. Very helpful the fact that you can walk to town and back. I would definitely return!!!

Nothing could have been better!!

Location was exceptional, Host was great and communicated thoroughly throughout our stay, villa was absolutely beautiful, comfortable and equipped with everything needed for a pleasant stay.

Suite was nice looking and with comfy beds.

We had to move form the accomodation due to a sewerage problem. The smell was unbearable. There were also cigarette butts outside. The entire place needed a thorough clean and a new sewerage system. Hosts were not very accommodating when we complained, even though they were previously aware there are issues with the property.