Fairfield Inn & Suites by Marriott Ashtabula

Friendly staff, great food, pool was awesome!

I like everything except the 3oclock check in.

Clean hotel. The nicest staff! Great options at breakfast.

The flashing smoke detector light above my bed.kept me awake. Also, some of the other guests were very loud in the room above me. I know that isn't something you can control.

The property was very v clean and the staff was very knowledgeable about everything I asked.

Breakfast was good. A lot of different choices healthy and not not. ☺️

Room was for 4 people however only enough towels for 3 to shower. Was provided extra towels.

There was a brown out due to storms and the staff handled it really well. We were very comfortable with "half power". Elevator was out but staff helped bring all our bags to our 3rd floor room. Liked everything. Clean, comfy beds, hot water for showers. Breakfast was fantastic with new hot items!

Good location and easy to get off and on the highway

Was there during a bad storm. Power went out about 3:30pm and I didn’t have power in my room until 3:30 am. NO ONE from the staff came to my room to offer any help if needed or e en to tell me any details on when power would be back on. After two hours of doing nothing in my room bc of no power I had to walk down dark stairway to front desk and ask when power would be back on and was told about 9:00m. I asked why no generator in hotel and the front desk girl never answered me. She was working with a tiny battery operated lantern!!! I asked if she had any flashlights and she looked around d and gave me a tiny one. On the way back upstairs to my room on the se one floor I tripped on the stairs, was ok but scary in the dark on the way back to my room. Sat around d in my room all night doing nothing. About midnight the bathroom light and entrance light to the room came back on but NOTHING else came back on until 3:30am. I u detestable d the area was hit hard so I was mad about no power but understood. HOWEVER, the lack of a hotel generator was/is VERY upsetting to me and I was scared in case of a fire or anything happening in the hotel that I would have to leave the hotel!! NOT GOOD AND NOT SAFE! If a fire or even the fire alarm would have gone off it would have been so scary and UNSAFE for guests staying in a four story hotel with no generator. I find it interesting that this hotel chain does t have a generator!! If something would have happened to me if there was a emergency with no generator I would contact my lawyer for a lawsuit asap! This was very unfortunate. Also, when checking out in the morning when asked if I enjoyed my stay and I said no they looked at me like I had two heads. I turned back in my flashlight they gave me and said I couldn’t believe this hotel didn’t have a generator and again got mo response/answer to that and was made to feel like I was asking a stupid question!! Told them I wasn’t happy and they said they were sorry...

Breakfast good

Maid service never showed one of the days