Mandarin Oriental, Shenzhen

Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.

Beautiful and comfortable room. Great view Good location

Hello, why didn't you refund the deposit?

Hello, why didn't you refund the deposit?

We stayed in a Skyview club room. Hotel located in 68-78 floor of a mixed use tower attached to a mall and surrounded by parks. Amazing interior design. One of the best hotel rooms I’ve ever seen. An extraordinary example of craftsmanship wherever you look. Breakfast: very good quality, limited options, good service. Staff: friendly and helpful. Almost all of them very young, need training but nice. Mostly but not always professional. Club lounge: wonderful room. Selection of snacks, canapés very limited. Almost no vegetarian options, upon request, veggie snacks provided in a microscopic quantity. Not like e. g. intercontinental hotels standard. Limited service. Not really worth it and a bit of a negative surprise. Japanese restaurant: beautiful location, excellent food, show cooking, ask for private room. Haven’t tried Spanish, French and Chinese restaurant. Gym: excellent facility, great view, all new technogym equipment. Super. Pool: beautiful concept and architecture. However, doesn’t fit more than 4-6 guests at the same time (2 daybeds, 3 benches each for 2 px within pool area). Super relaxing if you’re the only guests. Overall impression: certainly super standard for China. Also, certainly not up to mandarin oriental global standards. Value for money 8.5/10. Club lounge 6/10. Rooms 11/10 :-)

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Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.

Comfy

Pricy