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9.2 / 10 Guest Rating

K'uyen Boutique Hotel

C. Balam Dzakab, Tulum, QROO, 77600, Tulum, MX

K'uyen Boutique Hotel - main view

About the Property

Luxurious Spa Experience
Indulge in massages at the full-service spa and unwind by the two outdoor swimming pools.

Delightful Dining and Services
Savor meals at 2 restaurants and enjoy a drink at the bar/lounge. Benefit from services like concierge, wedding assistance, and complimentary breakfast.

Comfortable Rooms and Amenities
Stay connected with free Wi-Fi, enjoy Smart TVs, and refresh in bathrooms with rainfall showers. Housekeeping is provided daily for your convenience.

Book now for an unforgettable stay at K'uyen Boutique Hotel, just minutes away from Tulum's attractions.

Facilities & Amenities

Free breakfast
Full-service spa
Boat tours nearby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 21 years old are not permitted at this adults-only property. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

Available Rooms

Penthouse, 1 King Bed, Private Pool - Photo 1
Penthouse, 1 King Bed, Private Pool - Photo 2
Penthouse, 1 King Bed, Private Pool - Photo 3
Penthouse, 1 King Bed, Private Pool - Photo 4
Penthouse, 1 King Bed, Private Pool - Photo 5
Penthouse, 1 King Bed, Private Pool - Photo 6
Penthouse, 1 King Bed, Private Pool - Photo 7
Penthouse, 1 King Bed, Private Pool - Photo 8
Penthouse, 1 King Bed, Private Pool - Photo 9
Penthouse, 1 King Bed, Private Pool - Photo 10
Penthouse, 1 King Bed, Private Pool - Photo 11
1/11

Penthouse, 1 King Bed, Private Pool

1 King BedLocated on the top floor, furnished balcony/patio with resort viewsLayout - Bedroom and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 50-inch Smart TV with digital channels and NetflixFood & Drink - Espresso makerSleep - Hypo-allergenic bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningBathrobePrivate bathroom

Penthouse Plunge Pool Villa King

Non-refundable
Breakfast Included
20% OFF$332.24

$265.79

Includes taxes & fees
Luxury Suite, 1 Bedroom - Photo 1
Luxury Suite, 1 Bedroom - Photo 2
Luxury Suite, 1 Bedroom - Photo 3
Luxury Suite, 1 Bedroom - Photo 4
Luxury Suite, 1 Bedroom - Photo 5
Luxury Suite, 1 Bedroom - Photo 6
Luxury Suite, 1 Bedroom - Photo 7
Luxury Suite, 1 Bedroom - Photo 8
Luxury Suite, 1 Bedroom - Photo 9
Luxury Suite, 1 Bedroom - Photo 10
Luxury Suite, 1 Bedroom - Photo 11
Luxury Suite, 1 Bedroom - Photo 12
Luxury Suite, 1 Bedroom - Photo 13
Luxury Suite, 1 Bedroom - Photo 14
Luxury Suite, 1 Bedroom - Photo 15
Luxury Suite, 1 Bedroom - Photo 16
Luxury Suite, 1 Bedroom - Photo 17
Luxury Suite, 1 Bedroom - Photo 18
Luxury Suite, 1 Bedroom - Photo 19
Luxury Suite, 1 Bedroom - Photo 20
Luxury Suite, 1 Bedroom - Photo 21
Luxury Suite, 1 Bedroom - Photo 22
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Luxury Suite, 1 Bedroom

1 King BedFeatures a private furnished balconyLayout - Bedroom, dining area, and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi 25+ Mbps Entertainment - 50-inch Smart TV with digital channels and NetflixFood & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishwareSleep - Hypo-allergenic bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop workspace, safe, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningBathrobeMicrowave

1 Bedroom Suite with Pool

Non-refundable
Breakfast Included
20% OFF$102.43

$81.94

Includes taxes & fees

Guest Reviews

9.2
Exceptional53 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the clean and beautiful place.

Categories

Cleanliness9.4
Service9.8
Location9.4
Room Quality8.8
Amenities8.9
Value for Money8.8
Food and Beverage8.9
Overall Experience9.6

Select topics to read reviews

M
Maria
Verified booking
partner
Standard Room
Stayed in Aug 27, 2025

"Exceptional"

10.0

Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!

Helpful?
A
Ashley
Verified booking
partner
Standard Room
Stayed in Jul 1, 2025

"Exceptional"

10.0

We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!

Helpful?
T
Tanisha
Verified booking
partner
Standard Room
Stayed in Apr 29, 2025

"Exceptional"

10.0

The front desk guy was a little questionable as he tried to charge/pocket a fee to get a taxi for us but us knowing that it’s a free service offered by the hotel looked so him a little sideways. Other than that I liked it. Clean safe and modern. I left the Kan hotel to come here. I didn’t regret it!

Helpful?
S
Selita Michelle
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Me and my husband chose this hotel for our anniversary! The hotel was very clean and the staff was helpful and really nice, me and my husband only problem was the manager name is Aviana I think I’m saying it right. When we were told something by the staff they would stated that their boss told them to tell us, she will be right in our present and never introduce herself, we found out who she was through the staff when told something, but always had something to say. Another thing is she was there ALL DAY on her computer even at night on the rooftop micromanaging the staff, and everything her staff do! She was not approachable and didn’t talk to us nor have I noticed her talking to any other guest we had to speck to her first and she responded back and that’s all. Being in that type of position you should be sociable and approachable!!!

Helpful?
O
Oscar
Verified booking
family
Standard Room
Stayed in Mar 22, 2025

"Exceptional"

10.0

.

Helpful?
B
Bruce
Verified booking
partner
Standard Room
Stayed in Jan 13, 2025

"Good"

6.0

Limited food options nearby, coupled with paper thin walls leads to a pretty uncomfortable stay. Additionally, the room provided a door to another room that inexplicably had a one way lock only, meaning they could enter our room at any time. The water in the shower would be warm for approximately 5 minutes before turning rather tepid.

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Jan 3, 2025

"Exceptional"

10.0

Quite not loud at all. Me and wife enjoyed our stay.

Helpful?
J
Jaime
Verified booking
partner
Standard Room
Stayed in Dec 18, 2024

"Excellent"

8.0

Mour room was incredible! It was wat better than the photos, large clean and so beautiful. The food at the hotel was insanely overpriced and underwhelmig. Our private pool was malfunctioning and gave me an electric shock. The owners were fabulous. Worth the price we paid but would eat somewhere else next time. malfunctioning and

Helpful?
H
Heather
Verified booking
partner
Standard Room
Stayed in Nov 17, 2024

"Good"

4.0

The most of the staff was wonderful. Only had an issue with one person who didn’t seem to care about anything. We had an issue with the pool the whole time we were there and they didn’t communicate until the next to last day there. They moved us to a different room at no extra charge but then we had no water and once again lack of communication was an issue. So Friday night water was out for 3-4 hrs came in then went back out. Sat morning we woke up early to still no water. Had a time limit to get dressed and ready to leave to do one last adventure before we had to catch the plane. We ended up having to cancel due to no water. Water came on just in time for us to get ready for the airport.

Helpful?
D
Dennis
Verified booking
Standard Room
Stayed in Nov 1, 2024

"Exceptional"

10.0

Nice place. Would return.

Helpful?