Pestana Tanger - City Center Hotel Suites & Apartments

L ensemble est bon

J aurais aimé des chaînes françaises a la tv mais c’est un détail

إقامة جيدة ومريحة، وأشكر موظفي فندق البستان على تعاملهم الطيب. وأتمنى لهم مزيدًا من التطور في مستوى الخدمة، بحيث يصلوا إلى مستوى نموذج جميل في الاحتراف والاهتمام من الموظفة إيمان في فندق أونومو بالدار البيضاء، وأتمنى أن أرى هذا المستوى الراقي حاضرًا أكثر في تجربة هذا الفندق.

بطأ التجاوب مع العميل

Everything was great the apartment was very clean with a beautiful view in the center of Tangier, close to everything.the staff was also very kind. I would just like to suggest adding a smart TV. If that is added, I will gladly rate it 10/10 🙂

rooms are spacious you can park in the garage under the hotel and the elevators going straight up to your floor

employees/services when I arrived at the hotel no towels in the room. when we asked for towels they brought us only big ones, had to ask a second time for normal size towels too. Also there should be water and coffee/tea in the room. As it wasn't we had to ask three times for it and took 1,5 hrs before delivered. This is the third time I am in this hotel and that we have to ask for towels, water and coffee/tea. Furthermore, everytime (we've been at least 5 times or more) we check in they ask for marriage certificate. Why can't they make a note in their system that we are a married couple!?

The Location is nice, the room itself was big and comfortable. The Staff were really helpful, specially Yaseen.. He could speak english and spanish well.

Curtains in the room 👎 The lift was very very slow. No Gym or pool.