Prime Park Hotel & Convention Lombok

The hotel seems rather new, very good reception and good logistics for organization

Not tragic, but some stuff member looks to be placing himself above others, and adresses the guests with too much familiarity. The working personnel shouldn’t emphasize his superiority over others, especially by showing off…

O hotel é excelente com perfeitas condições. Quarto muito limpo, grande e luxuoso. Funcionários sempre disponiveis e amáveis. Piscina é excelente. Nada a dizer das instalações.

A localização não é boa para turistas ocidentais. Fica no centro da capital da ilha o que será excelente para outro tipo de turismo. Mas para quem procura praias ou turismo de natureza não é apropriado. O pequeno almoço não está direcionado para turistas ocidentais

Les dîners : les pizzas sont bonnes et les plats locaux également. La gentillesse du personnel housekeeping. Amabilité du personnel de la réception mais ils ne parlent pas très bien anglais, nous avons eu quelques difficultés pour se comprendre. PDJ varié. Hôtel propre. Piscine en rooftop.

Lors de notre première soirée, la piscine a été privatisée mais personne ne nous en a informé. On nous a donné 2 fois les horaires de la piscine sans nous préciser que ce soir là elle ne serait pas ouverte… Ça résonne dans les chambres, on entend des meubles tirés, des objets qui tombent, des pas….

La gentillesse du personnel qui est toujours là pour vous aider. La beauté de l’hôtel et la propreté. Le petit déjeuner aussi immense et très très bon

Rien tout était parfait.

Hotel moderno e camera spaziosa. Personale molto disponibile. Buono il ristorante interno, buona anche la colazione a buffet. La mattina della partenza siamo partiti prima dell'apertura della sala colazioni, abbiamo chiesto la sera prima una box da portare via che ci hanno fatto trovare pronta al momento del check-out. Raggiungibile a piedi c'è la moschea più grande di Lombok, se si ha del tempo consigliamo la visita.

Bagno senza finestra e con un impianto di aspirazione poco efficace, rimaneva umido dopo la doccia.

The staff were exceptional! We were welcomed warmly on our first visit and like long-lost family when we returned for a night following a short trip to Gili Air. Everyone from reception to housekeeping, dining room to pool and gym were very friendly, kind and helpful. It was a joy to stay and a pity of leave. Our room was large and the bed was comfortable. A/c and wifi worked well. The breakfast buffet was generous and offered a wide range of national and international food. The menu varied each day.

The property is not near a large range of restaurants. A few minor niggles over broken gym equipment and lack of proper pool loungers - the bean bags simple do not suffice.

Tout était parfait. Petit déjeuner très bon. Le personnel est incroyablement gentil. Gros plus pour la Piscine au dernier étage avec vue sur Mataram. Merci pour cette expérience

RAS