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5.5 / 10 Guest Rating

Phoenix Hotel Brooklyn Sunset Park

517 39th Street, Brooklyn, us

Phoenix Hotel Brooklyn Sunset Park - main view

About the Property

Modern Amenities
This Brooklyn hotel offers free Wi-Fi, parking, and air-conditioned rooms with flat-screen TVs. The en suite bathrooms and wood flooring add a touch of elegance to your stay.

Convenient Location
Located just a 10-minute walk from the 36th Street subway station, guests can easily access popular attractions like Times Square, Barclay’s Center arena, Botanic Garden, and Prospect Park within minutes.

Exceptional Service
With a 24-hour front desk and on-site vending machines, Phoenix Hotel Brooklyn Sunset Park ensures convenience and assistance whenever needed. Plus, a variety of restaurants nearby cater to every culinary craving.

Experience comfort, convenience, and top-notch service at Phoenix Hotel Brooklyn Sunset Park. Book your stay now for an unforgettable Brooklyn getaway.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the name on the credit card provided at check-in should match the name on the reservation. That person must be present at check-in with the same credit card and an official ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
Standard Queen Room - Photo 5
1/5

Standard Queen Room

The double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating, a flat-screen TV and city views. The unit offers 1 bed.

15 m2
Sleeps 2
1 Large bed (151-180 cm wide)
Amenities
TelephoneAir conditioningHair dryerDeskToiletPrivate bathroom

Queen Room

Non-refundable
Room Only
20% OFF$168.84

$135.07

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
1/7

Double Room with Two Double Beds

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

18 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerDeskToilet

Double Room with Two Double Beds

Non-refundable
Room Only
20% OFF$187.4

$149.92

Includes taxes & fees

Guest Reviews

5.5
Good956 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the polite staff.

Categories

Cleanliness3.3
Service6.8
Location8.8
Room Quality5.3
Amenities4.8
Value for Money6.3
Food and Beverage2.3
Overall Experience6.8

Select topics to read reviews

I
IbatéusUS
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Limpio y privado"

9.0

El cuarto

Helpful?
L
LuzusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

10.0
Helpful?
F
FrankusUS
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

9.0

convenient

Helpful?
N
NikolaszhuHU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"That was a horrible experience."

1.0

I’ll start with the positives, as there were fewer of them. The room was cleaned every day, and the room itself was quite spacious, including the bed.

Now for the negatives, because unfortunately there were many. The hotel is located in an extremely noisy area. If you’re a light sleeper, I strongly recommend bringing earplugs and melatonin. Unfortunately, the hotel’s renovation does not seem to have improved the overall atmosphere. The same type of unpleasant guests still frequent the property. Many were loud, disrespectful, and appeared to struggle with drug or alcohol abuse. I also noticed several people who seemed to be drug dealers bringing prostitutes into the hotel. Police cars, ambulances, and fire trucks passed through the street outside the hotel constantly, often every 5–10 minutes. The neighborhood felt extremely unsafe, and I never felt comfortable walking around the area. The walls are incredibly thin. On multiple occasions, I woke up because I could hear other guests having sex. You can also hear virtually everything happening in the hallway. The first night was the only night I managed to fall asleep relatively quickly, probably because of jet lag and the long journey from Europe. On the second night, I slept only about 2–3 hours. The noise from the street, other inconsiderate guests, and one intoxicated person who was loudly playing music in the hallway and throwing beer bottles made it impossible to rest. Even though the hotel may appear cheaper than some alternatives, it is absolutely not worth staying here. In fact, I don’t even think it’s particularly cheap. I paid nearly $900 for five nights. Additionally, it should be noted that although there are clear signs stating that smoking is prohibited and subject to fines, there was a constant smell of cannabis throughout the entire hotel. The TV in the room also did not work. My recommendation is simple: stay far away from this place.

Helpful?
D
DouglasusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0
Helpful?
T
TonyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"The staff the manager, everyone is good good stay here"

10.0

Everything was complete like it was supposed to be everything very good. Excellent no problems. Good stay every time I stay here.

Everything fine everything good

Helpful?
J
JessieusUS
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Good"

6.0
Helpful?
C
CamilousUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Excellent"

8.0

Location

Some noise

Helpful?
K
KelseyusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"It was a great value for what we needed and the staff was very welcoming and helpful."

8.0

It was super convenient to Industry City.

The bedding was minimal. No full length mirror or mirror outside the bathroom. No closet space or hangers.

Helpful?
A
AldridgeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Good"

3.0
Helpful?