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4.8 / 10 Guest Rating

Cass Lake Hotel

120 S Telegraph Rd, Waterford, US

Cass Lake Hotel - main view

About the Property

Smart Televisions and Complimentary Wi-Fi
Stay connected and entertained in our 40 guestrooms featuring Smart televisions and complimentary wireless internet access.

Convenient Location
Located just minutes away from Pontiac General Hospital and other key attractions, Cass Lake Hotel is the perfect base for your stay.

Designated Smoking Areas and Free Parking
Enjoy the convenience of designated smoking areas and free self-parking during your stay at Cass Lake Hotel.

Ready to experience comfort and convenience? Book your stay at Cass Lake Hotel now and make the most of your trip!

Facilities & Amenities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free self parking
Handrails in stairways
Well-lit path to entrance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.8
Good13 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

G
Gerrell
Verified booking
Standard Room
Stayed in Mar 28, 2023

"Definitely not a “hotel”"

2.0

This is falsely advertised as a hotel it is not it is a half ass renovated motel my comforter had burn holes and they would not give me new linen my room tv tv stand saw broken the room smelled clean but that was about it not comfortable at all and I was traveling with my kids it was so bad I didn’t feel comfortable staying I checked in but never stayed in Ben one night I would like a refund this experience was horrible and a waste of my time any money

Helpful?
R
Rebecca
Verified booking
Standard Room
Stayed in Mar 13, 2023

"Burn holes and smells "

2.0

Arrived to burn holes in our bedding. The smell coming from the bathroom was unbearable. I left at 11:40 pm and did notify the office of their rooms condition. They wanted to refund my stay but couldn’t due to booking though your site

Helpful?
M
Myroslava
Verified booking
Standard Room
Stayed in Mar 7, 2023

"Good"

2.0

Nothing

Helpful?
R
Rochelle
Verified booking
family
Standard Room
Stayed in Feb 26, 2023

"Exceptional"

10.0

Staff was very helpful and rooms were newly remodeled and looked very nice especially for the price!

Helpful?
T
Theresa
Verified booking
Standard Room
Stayed in Feb 25, 2023

"Horrible "

2.0

I didn’t know that this was the mguires motel it’s filled with drugs and the first room was in Horrible shape not cleaned and I wanted my money back and the man was mean and said No he didn’t care at all I would Never stay at that place but we had no choice

Helpful?
D
Denise
Verified booking
Standard Room
Stayed in Dec 20, 2022

"Good"

6.0

Sheets and towels very dirty

Helpful?
C
Carla
Verified booking
partner
Standard Room
Stayed in Nov 25, 2022

"Excellent"

8.0

Christina and Heather were awesome. They helped me so much during my stay. My husband was in the hospital and with not knowing when he would be released they held my room for me everyday until he was released. Lovely young ladies. The only thing that would make this place better would be a few hooks to hang jackets or clothes. And a small table and chair to eat at after a long day. But even without those things I would go back in a heartbeat if I were in that area again. Thank you so much ladies for making my stay easier! You both rock!

Helpful?
B
Barbara
Verified booking
Standard Room
Stayed in Oct 17, 2022

"smelled of cigarette"

2.0

Despite being non-smoking the room stunk of cigarette smoke, turning the bathroom fan only made it worse. The bottom sheet didn't cover the mattress which was wrapped in crinkly plastics. Someone had their truck running for about an hour outside our room and no one was in the car. Burn holes in the bedspread.

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Aug 31, 2022

"Storms blew power out."

2.0

There was no electricity.

Helpful?
D
Denise
Verified booking
partner
Standard Room
Stayed in Aug 6, 2022

"Exceptional"

10.0

Newly remodeled! The price was excellent!

Helpful?
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