The Chilterns Fox

No food available or drinks Had to drive miles to get food Nothing mentioned in the details that there was no food available

The property was empty then I arrived with all doors locked. Had to book elsewhere at more expense

Great overnight

Recently changed hands and the new owners are not up and running fully yet. Room is nice but the bar was closed as no licence yet and no one around in the morning to sort breakfast that I was told was 8.30. The place had all the lights out and was deserted and clearly not going to be doing my breakfast. I left hungry.

Cancelled on afternoon of booking

I had an extremely disappointing and unsafe experience at The Chilterns Fox. With no dinner available at the hotel, I went out to eat elsewhere, only to return and find all the doors locked, the lights off, and no staff present. There was no contact number provided, leaving me stranded and unsure of what to do. I even had to call the police for advice. Desperate for help, I approached a neighbor, who informed me this has been a recurring issue for weeks. Guests have been locked out with no way to re-enter. The lack of customer service and basic safety measures is shocking. As a young woman traveling alone, I felt especially vulnerable. When I finally managed to speak to the owner, their response was dismissive and uncaring. It was simply too scary to stay another night, so I left the next day and booked into an alternative hotel for the rest of the week. This hotel offers no dinner, no bar, no breakfast, and absolutely no sense of security. I cannot recommend it to anyone.

On arrival it was a poor check in experience a table in the bar that can’t sell alcohol as it has no licence. No information as to breakfast times etc. So didn’t have it. Room was very nice but cold had to ask for heating to be put on in hotel. Went out for a meal got back at 830 from door locked. Had to bang on window to get attention. Staff have no clue how to do service. I also kept getting messages saying my room had been cancelled which it hadn’t.

Seemed very much unloved Booked a double room, and was escorted to a single. Room was extremely cold! Was it cheap for the area, yes. But would I stay here again, no.

Unfortunately for some reason the new proprietor was waiting for the alcohol license to be completed. So bar was closed, something that Expedia should have mentioned as part of the booking.

A very helpful team for my late arrival. Everything was out in place and room access was straightforward. The room had a comfortable bed, a great TV, fridge and a good shower in the bathroom. The hotel was quiet at night which led to a great night’s sleep. Thank you The Chiltens Fox. I’ll be back.