Trivelles Rochester

It certainly wasn't what I was expected. I would have cancelled the booking immediately upon arrival if I hadn't stupidly booked a non-refundable package. The 'family' room was a double with no space to swing anything. My son and were in each others way the whole time. And we had little or no space for our suitcases. I booked this room on the understanding that it had a microwave. It turns out there's a dirty dining room in the basement of the building, with a microwave and very few items of crockery. I had to ask for forks. They only had ONE available. This is NOT value for money at all! Better to sleep in your car.

The room is tidy & spacious. There's a large paid car park behind the hotel but the entrance & exit is really narrow,, not recommend for large cars. The staff is friendly & helpful.

Nice stay. I really appreciated the helpful staff

Whole experience of staying at the hotel was good and everything was in walkable distance but do bear in mind train station is just opposite of the hotel and it will be really loud during the day and night time. Overall it was great experience but because of the train noise, my girlfriend and I couldn’t sleep soundly for the first night.

Tried to check in just before 4pm but room not ready. Had to wait c15 minutes. Upon opening the bedroom door hit by over powering smell of cleaning products. Way too strong - had to open windows. Description does say parking is available but doesn’t clarify it’s a public car park which is chargeable. Location doesn’t look great but very convenient for attending event at Rochester Castle.

When arriving at the hotel, it looked very tired, and wasn’t in the greatest area, surprisingly our car was still in one piece the next morning, It is situated next to a train station which can be fairly noisy. Reception was clean and staff nice and helpful. Our room was an ok size and bed was comfortable, but no mattress protector! Also bedside shelf/table broken, everything slid off. Skirting boards weren’t cleaned, hardly any spot lights working, shower cubicle could do with a proper scrub and a cupboard full of half used loo rolls which weren’t clean wasn’t great, the room was so so hot I can’t describe just how warm it was, could have done with a fan, wouldn’t return.

The gentleman at the front desk was lovely and rooms were very clean and comfortable.

It was quiet, clean and staff was great.

Management and staff were very friendly and accommodating. The hotel is in a less than desirable part of town.

Hi I had a great short break at Trivells. All was very clean, comfortable and quiet 🤐-so great for study etc.