Aloft by Marriott Providence Downtown

Well kept

Ty was not working in our room

The staff was very pleasant. The room was clean. They have a pool table and board games and such in the lobby, which I maybe would have taken advantage of if I had stayed longer

The value just isn't there. For what I paid, I expected more. I paid over $100 per night more than comparable hotels in the area and I don't think it was worth it at all. I feel like I paid for the decor of the room, which was trying hard to be fun and modern but is actually close to being dated. I paid close to $400 per night for a normal sized room with normal amenities. Nothing remarkable whatsoever.

Cleanliness, staff was pleasant

The surprise charges, loud heating system, 40$ parking a day.

Very clean, comfortable and spacious room. Laid out well.

More grab and go food options on healthier side.

Coffee was good

Overall a wonderful hotel. Two recommendations: the hot water in the hotel for showers needs to be hotter - just above lukewarm any time of day. Maid service is great but process could use improvement ... it took 3 days to have them come to the room even though i had mentioned it to the front desk as I left for 2 days about noon - plenty of time for them to clean the room but skipped both days.

The lobby and room has a modern vibe. However, the open lift aspect of the room was not my favorite. There was little bathroom privacy— except a barn door. Barn doors are not meant to provide privacy. When checking in, staff did not explain how we would need to use our key to work the elevator. Neither did they explain that we could order breakfast via our tv. Since we never turned on the tv, we had no idea. Our sink stayed clogged the entire time. Since our room was serviced while there, they should have been aware of the issue. Staff pretty much ignored us anytime we came in or out — no greetings, offer of assistance or recommendations… Probably the most impersonal hotel experience I’ve ever had in my 52 years.

Location to Amica Mutual Pavilion

I wish they had sit down breakfast