Hyatt Regency Madrid Residences

La ubicación. Bien completo el depto

No hay donde tomar desayuno

Todo súper limpio y muy cómodo

The staff were very helpful, and fixed up our room to be more accessible as needed. We were also able to book a room for our companion at the last minute. Thank you!

There was only one bathroom and access was through the bedroom. This meant that if there is one person sleeping on the pull-out they had to go through the bedroom at night to get to the toilet. The main queen bed was too high for one of the disabled guests, and it was difficult to get by to get to the bathroom. The staff turned the bed sideways, and this helped to roll a wheelchair through the bedroom.

The location was good. It is spacious. Very clean.

The elevator work with room keys. At time of check out, we were locked out at the 5th floor as they deactivate the keys and we were stuck with our luggage. we could not go down. Had to call receptionist to come and get us by elevator. The doors in the room were not working properly. You could not easily close the bathroom door.

I am staying here currently and must say. It's absolutely beautiful. The woman at reception was so helpful too. The table is set for four, there are snacks in the kitchen, and toiletries in the bathroom. I could not be happier. Thank you Hyatt for coming through once again.