Appartamento Gaya Stresa Center

Das Haus, in dem die Wohnung ist, hat einen Lift

Das Wasser aus dem Wasserhahn war nicht so sauber. Man musste immer das Wasser lange laufen lassen, bis es sauber aussah.

Location and ease of contact with Happy renters. Apartment was clean with underground parking. Directions to apartment and how to pick up the keys was very good with video showing details. Good laundry nearby.

Washing machine was nor working but was given charge card for very good laundry nearby. Furniture and fittings very dated. Wardrobes were not clean and full of various blankets and other stuff. Balcony untidy with chairs not having been cleaned. Shutters very old and bits falling off.

Almost nothing. Hard to like anything when the host lied about the features of the apartment. We left early as we couldn't even stay there. Trying to get a refund, but the host is blaming booking.com for their own errors on the listing.

Washing machine and shower were supposed to be in the apartment, but had neither. Still had 2 pictures on the booking.com website showing a washing machine. Our booking.com booking confirmation listed both of these as features of the apartment. Plus, even worse, water came out of tap brown and tasted horrible. The local host said we shouldn't drink it, so we were having to buy bottled water. All other water in Stresa, Italy was fine. Something seriously wrong with water pipes in this apartment to cause the water to be undrinkable. Very scary. It should be illegal not to post that water from taps is unfit for human consumption. We had to call to ask what was going on with the water. The bed is terrible. An ancient, hard mattress with a piece of plywood under it. The bed frame creaked like it was going to collapse every time you rolled over. Couldn't get a good night's sleep because bed was so uncomfortable. Loud, noisy people stood in the street outside the apartment talking in middle of night waking us up. This place was a nightmare and should be removed from the booking.cim website. DO NOT rent this place!

Nothing

Outside balcony not been looked at. Water coming inside house. Radiator in the kitchen not secure and sharp edges. Doors making noise.only 1 air con in the lounge . Zero maintenance

Nice, large appartement. Great location - right next to the old town in Stresa.

Electrisity quite weak, så making dinner was a challenge.

The location and the layout of the apartment were excellant

Despite the great efforts of the rental company staff, particularly Rocco, some of the facilities failed for us. No instructions on the strange, for us, top loading washing machine that led to a breakdown of the machine and the terrace awning failed to work. Rocco worked hard to have both repaired while we were there. Great friendly service.

Well situated to walk to the lake and shops. Spacious with two bedrooms a nice bathroom and separate kitchen . Beds comfortable and the staff were on call , only a short walk away. . (Rocco) was our Contact person from Happy Rentals and was exceptionally helpful !!!

The balcony was very disappointing!!! Dirty , old and dead plants and pots in each corner. Awning and slats broken. Even flooded into lounge area. Drain blocked. . Could have been made into a beautiful inviting area as the view was very pleasing!!