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9.2 / 10 Guest Rating

Jacy'z Hotel & Resort

Drakegatan 10, Gothenburg, Västra Götaland, 412 50, Gothenburg, SE

Jacy'z Hotel & Resort - main view

About the Property

Experience the ultimate blend of luxury and comfort at Jacy'z Hotel & Resort, where your dream getaway awaits in the heart of Gothenburg.

Spa and Wellness
Unwind at our full-service spa offering rejuvenating massages, body treatments, and facials. Dive into relaxation with two indoor pools or maintain your fitness routine at our 24-hour health club.

Gourmet Dining
Savor delectable dishes at Archie's, one of our three on-site restaurants, or indulge in 24-hour room service. Mornings start right with a complimentary buffet breakfast, and our four bars/lounges promise refreshing drinks for every palate.

Event Facilities
Planning a business meeting or special event? Our extensive conference center spans 1,658 square feet and includes 18 meeting rooms, making it perfect for all occasions.

Don’t miss out on an unforgettable stay—book your room at Jacy'z Hotel & Resort today!

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from July 02 to August 05. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional199 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great amenities and location.

Categories

Cleanliness8.4
Service9.9
Location9.9
Room Quality8.9
Amenities9.9
Value for Money8.9
Food and Beverage7.9
Overall Experience9.9

Select topics to read reviews

T
Tove
Verified booking
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Toppenhotell! Tyst rum, skön säng, rent och fräscht. God frukost! Mycket trevlig personal och trevlig atmosfär rakt igenom. Det enda som var lite negativt var att utcheckningen skulle ske redan kl 10.00.

Helpful?
A
Annelie
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0

En bra upplevelse väldigt annorlunda hotell

Helpful?
T
Tove
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Excellent"

8.0

Synd att frukosten inte var på vanliga stället som är mer lyxigt.. airkonditionen var svår att fixa med

Helpful?
M
Mikael
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Perfekt för par "

8.0

Grymt hotel med fin pool och spa avdelning. Mycket bra frukost. Lite väl trångt vid poolen och tjatigt musik. Fina ytor och mycket saker att göra om man hänger på hotellet. Rekommenderar varmt. Resturangen har en del att jobb på kring service och matkvaliteten om man siktar högre. Mycket fin utsikt dock.

Helpful?
A
Aila
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Flott hotell, hyggelige folk. Føler at ingenting er noe problem. Alt blir løst på beste måte

Helpful?
I
Ian
Verified booking
Standard Room
Stayed in Jul 8, 2025

"Trendy cool hotel"

10.0

Jacy’s is the cool place to stay and hang out. Very young and trendy vibe. Pool area outside very popular with the locals and residents. Didn’t have time to try the spa sadly as there were time slots and ours didn’t fit with our plans. Reception was slow! Only 2 people on the desks and lots checking in and locals paying to use the outdoor pool. More staff required at busy times. Parking in underground lot next door. Pay asap through the app as they are quick to give you a ticket. The app doesn’t recognise UK number plates, so we struggled and ended up with a parking ticket. The hotel were not helpful to assist with this as they are not associated with the parking apps. Rooms are small, but have a very comfortable bed. Great cocktails served downstairs. Included breakfast was excellent, lots of choice (including chilli con carne?!) The restaurant upstairs is excellent, we had a lovely meal with attentive service and a great view. Overall a good stay and would visit again if coming to Gothenburg.

Helpful?
M
Mikael
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Medioker upplevelse. "

6.0

Bokade för att vara på spa. Fick ingen information om att man var tvungen att boka tid för detta. Och vad det kostade. När vi kom fram fick vi ingen information i incheckningen om detta heller inte heller när fullst serverades eller andra bekvämligheter som normalt informeras om. Det fanns ingen ledig tid för spa för hela vistelsen . Vi fick ta ute poolen. Där fanns det inga avtäckta solsängar. Trots att det är semester. Inte heller fanns det någon i baren. För att vara ett mycket fint och framstående hotell var det en aning besvikelse. Men mycket med hotellet var bra. Frukost och rum bla.

Helpful?
A
Amy
Verified booking
partner
Standard Room
Stayed in Jul 7, 2025

"Exceptional"

10.0

Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend.

Helpful?
L
Lasse
Verified booking
Standard Room
Stayed in Jul 6, 2025

"Bra men bedre før"

8.0

Var på samme hotell sommer 2024. Ulempen nå i 2025 er at JQ lounge i 17 etasje var stengt og har ikke servering...Dette var jo litt av poenget og ett av høydepunktene i hotellet når man har rom i de øvre etasjer å ha en egen innsjekking samt utsikten og en følelse av litt ekstra. Samtidig var det da tidligere innsjekk i loungen samt frokost i toppetasjen. Frokost er nå flyttet for alle på hotellet ned i 1.etasje så en del av eksklusiviteten er borte (da man sjekket inn i 2024 fikk man ett glass bobler samt litt hyggelig sjokolade på rommet men alt det er nå borte) Fikk også feil rom ved ankomst da vi hadde bestilt JQ medium men fikk ett mye mindre rom. Dette ordnet seg derimot ved å ta en tur ned i resepsjonen og vi fikk byttet til riktig type rom. Ellers er servicen upåklagelig og det ER fortsatt ett veldig stilig hotell med svært hyggelig betjening og spa/pool i toppen samt pam's utendørs poolclub nede som er knallbra begge deler. Svært god mat også i asian fusion restauranten som anbefales. Passer veldig godt som ett weekend hotell om du vil ha god mat og en knall spa/pool opplevelse med en bytur i fine Gøteborg.

Helpful?
C
carola
Verified booking
Standard Room
Stayed in Jul 5, 2025

"Designhotell "

10.0

Trevligt bemötande, snyggt hotell med fina detaljer, fantastisk frukost, härlig utsikt över stan. Sköna sängar. Saknade inget. Kommer gärna tillbaka!

Helpful?