Kantipur Village

Great location, service and amenities

Location is conveniently located in a part of Thamel that is quiet and peaceful yet close to shops and main roads. The staff are just wonderful, especially the receptionist Smita. She was very kind and helpful, so were the two staff who provided us with a complimentary foot massage as part of the stay.

I feel that housekeeping and maintenance could be better. For example, despite requesting cleaning of the room, the room and bathroom floors were not cleaned. A simple vacuum would’ve been nice. Towels and sheets were changed and beds were made when requested though. The ceiling above the overhead shower in the bathroom is leaky and drips water every time the shower is turned on. Bathrobes given in the room were torn. New bathrobes, fixing the leaky ceiling and vacuuming of the floor would make the guest experience a 10/10 in my experience.

Veramente tutto, l'hotel è in un'ottima posizione ed è tutto molto tenuto bene e nuovo. Pulitissimo e pieno di servizi.

Un paio di cose da migliorare: la colazione è molto americana e c'è poco di nepalese. In secondo luogo avrei apprezzato più consigli da parte del personale alla reception. Quando sono arrivata a quanto pare c'erano le elezioni e non sapevo che era tutto chiuso il giorno delle votazioni. Ed ecco... Il personale non ha proprio pensato di avvisarmi così da potermi organizzare.

I stayed in two different rooms and one was considerably nicer than the other. The staff was super accommodating. I recommend booking on booking.com first than directly with that hotel because then you'll get a free breakfast for less overall cost. Attached spa was amazing.