Best Western Premier Route 97 Vernon

Good location great

Nothing

Close to shopping and highway

Highway noise Pool heater not turned on Lobby coffee maker not working properly

Very clean. Close to amenities.

No breakfast

Location to Highway and restaurants

Coffee machine in the lobby

Mattress was slopping to the middle

It took 45 minutes to check in. One staff member on and insanely busy. Definitely could have sped things along more efficiently

The breakfast was below average at best, nothing special, Sausages were old and not fresh( been sitting for a long time before served to us), hashbrowns were from a frozen bag and not homemade, bacon fell apart as I put my fork into it telling me bacon was not made to order, one piece of toast with my, usually two pieces of toast comes with a basic "eggs, hashbrowns, sausage or bacon meal. Coffee was not re-filled until at end of meal when I asked for a refill. Poor meal, needs a lot of improvement coming from a red seal chef here. Nice rooms.

Refer to above. Pool was way to cold to swim in and the hot tub was under maintenance. You expect a warm pool and to have a nice hot tub after a swim, was very disappointed as did not meet expectations at all. No excitement at the lounge/bar. Not even a bar tender, why would anyone want to pay for a drink, A huge lack of anything here. We were not impressed about anything except the room was clean and walls are solid.