Villas Santander - Deluxe Stay

Las habitaciones están sucias y las condiciones están malas

Muy malo , sucio , la cama muy mal estado , y sucio

Desde la recepción muy mal estaba un hombre mono profesional , la entrada muy mal aspecto , y habitación cama muy mal estado cubrecamas viejos y feos y lo último con cucarachas

Terrible experience. I do not recommend this place under any circumstances. The most alarming issue is the entrance to the “hotel.” There is no reception or lobby. Access is through a garage door, which stays closed during the day. To get in, you have to call a phone number and wait for someone to open it. This is a serious security concern. When I checked in, I had to wait on the street for about 10 minutes with my luggage before someone finally opened the door. The staff was rude from the moment I arrived. There is absolutely no customer service. The facilities are in awful condition: there was no running water in the bathroom, and the toilet didn’t work. On top of that, the place is extremely noisy, and getting any rest is nearly impossible. If you're looking for peace, safety, or even basic respect, this is not the place for you. Avoid this place. Guatemala has far better options for the same price or less.

property its okay smells bad outside there insects in the room the windows has no cover so if you leave it open the insects will get inside

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Is perfect place to stay I recommend TJ's place 100/100

👍

BBB

Excellent costumer service