Belgrade Center Apartment Lux III

location was excellent.

The location was convenient and initially the apartment appeared suitable for a short stay. Unfortunately, any positive aspects were completely overshadowed by the events that followed.

This was by far the most stressful accommodation experience of my entire trip across Europe. The property had several maintenance and safety issues. The bathroom sink was missing a proper tap handle, the parking lift was extremely narrow and difficult to use, and the shower door fell during my stay. After my vehicle made slight contact with the parking lift door, I was accused of causing damage to the lift. I disputed the extent of the alleged damage. The lift remained out of service for approximately four days while repair attempts were being made. During that period I observed people repeatedly working on and attempting to force the lift mechanism and doors. I was asked to pay approximately €300 towards the repairs. I felt unable to leave with my vehicle until payment was made, which resulted in additional accommodation expenses, major disruption to my journey, and several days of stress. During this period I also discovered that my vehicle's registration plates were missing, which added further concern and anxiety. The most disturbing part of the experience was not the dispute itself, as accidents can happen. It was the behaviour and communication that followed. During conversations regarding the matter, I was repeatedly insulted and subjected to offensive language. Among the terms used towards me were "cockroach", "faggot", and other derogatory and homophobic insults. I found this completely unacceptable and deeply upsetting. I contacted the relevant authorities seeking assistance but was unable to achieve a satisfactory resolution at the time. I have retained recordings and documentation relating to these events. The entire matter, including the accommodation dispute, is currently under review through Booking.com. Based on my experience, I would not stay at this property again.

The location was very good and close to most of the places I wanted to visit. Plus, there was free public transportation, so I ended up visiting more places than I had planned.

Everything was excellent, far better than I expected for the price.

Very nice apartment, great location and the owner was very helpful

Die Wohnung war grundsätzlich in Ordnung, aber ich wurde nicht darüber informiert, dass die Tiefgarage überflutet und außer Betrieb war. Dadurch musste ich selbst einen Parkplatz suchen, was sehr unangenehm war. Solche wichtigen Informationen sollten den Gästen unbedingt im Voraus mitgeteilt werden.

The location.

The bedding was not clean, particularly on the single beds, which had a noticeably unpleasant smell. Unfortunately, my children had to use them. The towels were also dirty, and the floor was not clean either.