Shoreland Beach Resort by Cocotel

The rooms were not ready with toiletries when we got to the rooms. We had to ask for toilet paper and have the rooms dusted. Positive note: the pool was very good and clean and the dining area was clean.

The pool was amazing and the beach.

Small room. Poor beddings. Looks like unwashed it has filthy smells. Small bathroom and the staff not that attentive. When we checked out there was no staff at the front desk. We have to ask the construction worker pa where they are.

The location was good, it has a beach front.

the beach was dirty, the property should at least clean their beach front. There was a broken glass bottle on the sand and could be dangerous for anyone. The resort will ask you to pay to use the cabanas eventhough we were already guests to the hotel and we rented 5 bedrooms and there were no other guests in the hotel. We ended up using one of their very rundown nipa huts. I had an issue during check-in, my original bookings were for 1 family room and 3 rooms with double beds, at the last minute I booked for a double room. They told me that there was an error in the booking when I clearly showed them my booking from the app and on the website. We accepted the room they offered which was 1 double bed instead of a room with 2 double beds. The toilet and bath in the pool side rooms were designed that you can shower while doing the number 2. Honestly, the shower head was right on top of the toilet bowl and when you bathe, the water will flood the room because the shower floor was higher than the room's floor.

Food was ok and fair for it's prices. Just the resto closes early. Shower and additional toilet outside were good. They have complimentary soap, shampoo, toothbrush and toothpaste

The room has insects. I killed 2 roaches. They need to hire someone to maintain at least the shoreline in front of the resort cause there's a lot of trash everywhere

We went on a family beach trip. The picture is the room on the internet is not the same as the actual room. The room is clean , but it needs a lot of work, our room door has a hole with a masking tape on it. Toilet seat has no cover. No toilet paper in the bathroom. The wall paper in the bathroom is peeling off. Their TV only has a few local channels. No telephone in the room to call the receptionist. The only plus thing is they gave us our extra pillows and towels and the staff are courteous.

Ambience, very calm and peaceful. Pet friendly too.

Toilet is too small, hard time to take a bath

Beach is clean and feels safe.

Rooms are so old, too small and way too expensive. They charged extra fee for anything extra...eg extra blanket Don't even have coffee facility in the rooms. Swimming pool looks so dirty. Requested for a lower ground as we have a wheelchair, was told ok but way too hard. They should not accept booking if lower ground is fully booked. Can't recommend to anyone.