Microtel Inn & Suites by Wyndham Kanata Ottawa West

Location was great, rooms were a good size, clean and breakfast was good. Staff was friendly and helpful.

The bed was comfortable but it sits on some sort of spring thing and every time I moved it was squeaky. We had 2 queen beds and the other bed was not like that. Also, the children in the room above us were running and jumping for hours. I understand that this is beyond what the hotel can do but it didn't make for a restful stay when they continued doing this until 11pm.

I recently went to the Microtel Inn & Suites in Kanata Ottawa on Business. I can't say enough about the staff and the property, everything was top notch. I arrived a little early due to business plans changing and was told I could wait in the lobby until my room was ready, but I opted to go to the park for lunch instead. When I returned it was still before check in time, but my room was ready. (TY) Also I had a 60' long Truck and Trailer I needed to park and the staff was very accommodating on finding me a safe and secure spot on site. (TY again) The room, pool, hot tub, lounge and rest of establishment were spot less and very clean. If you are ever in need of a Hotel when in the Ottawa area. Go to the Microtel Inn & Suites, you will not be disappointing. Thank you very much from Ramage Specialized Transport Inc. (See you next time)

Bien situé, personnel très agréable.

It had nice cool rooms with nice built in acs

Long routes to the hotel from the highway

Breakfast had a decent selection of food. Staff was friendly & hospitable.

Nothing to complain about.

The breakfast was very nice even though it's simple. The size of the room is bigger than normal.

The pillows were not comfortable for us and the bathroom size was smaller than usual.

From the moment we arrived at Microtel by Wyndham Ottawa on 4th June until we checked out on 11th June, we felt genuinely welcomed and valued as guests. The hotel was spotlessly clean, comfortable, and well maintained, but what truly made our stay exceptional was the incredible staff. I would particularly like to recognise Narmata N. at the front desk. She is truly an asset to the Wyndham Group, and if she is a reflection of the standards you expect from your staff, then you should be incredibly proud. From the very beginning, she made us feel at home, remembering our names, why we had travelled, and always greeting us with genuine warmth and kindness. She is professional, thoughtful, polite and clearly takes immense pride in her work. I have travelled extensively and stayed in many hotels around the world, including numerous five-star establishments, and I can honestly say that Narmata is the best front-of-house team member I have ever encountered. Her dedication, diligence and sincere care for guests are remarkable. She made our stay truly special, and I wanted to express my heartfelt appreciation for everything she did. I would also like to acknowledge Mulenga N., the Hotel Manager, who was equally welcoming and approachable throughout our stay. She embodies what great leadership looks like—professional, warm, supportive and clearly committed to creating an excellent experience for every guest. It is obvious that she has built a wonderful team and leads by example. Finally, I would like to recognise Venerandah from the kitchen team. Every morning she greeted us with a smile and such genuine warmth that breakfast became one of the highlights of our day. She is another outstanding member of staff and a real asset to the Wyndham Group. Overall, our stay was excellent, and I firmly believe that these three wonderful women were instrumental in making it so memorable. Their professionalism, kindness and hospitality went above and beyond our expectations. Should I ever return to Ottawa, I would not hesitate to stay at Microtel by Wyndham again. If you are looking for an affordable, clean and genuinely friendly place to stay, I would highly recommend it. You can tell that everyone takes pride in their work, and that makes all the difference in the hospitality industry. Well done to Mulenga and her fantastic team for creating such a welcoming environment. Thank you for making our stay so special. Jennifer