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9.2 / 10 Guest Rating

The LUMA Hotel, a Member of Design Hotels

Lot 2-5, Block A Sutera Avenue,Sembulan, Kota Kinabalu, my

The LUMA Hotel, a Member of Design Hotels - main view

About the Property

Convenient Location in Kota Kinabalu
Experience easy access to the city's attractions, with Filipino Market Sabah just a short distance away.

Modern Amenities and Services
Enjoy concierge services, a fitness centre, and complimentary WiFi during your stay.

Delicious Dining Options
Indulge in a variety of breakfast choices each morning, including buffet, continental, and Asian options.

Ready to experience comfort and convenience at The LUMA Hotel? Book your stay with us now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. 10% F&B discount is only applicable at Jojo restaurant & Flow coffee A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Eden Deluxe Bedroom - Photo 1
Eden Deluxe Bedroom - Photo 2
Eden Deluxe Bedroom - Photo 3
Eden Deluxe Bedroom - Photo 4
Eden Deluxe Bedroom - Photo 5
Eden Deluxe Bedroom - Photo 6
Eden Deluxe Bedroom - Photo 7
Eden Deluxe Bedroom - Photo 8
Eden Deluxe Bedroom - Photo 9
Eden Deluxe Bedroom - Photo 10
1/10

Eden Deluxe Bedroom

2 Queen Beds431 sq feet Layout - Separate sitting areaEntertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Day bed, safe, and laptop workspaceComfort - Air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletriesNeed to Know - No rollaway/extra beds availableNon-Smoking

40 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxAir conditioningHair dryerBathrobe

Eden Deluxe Bedroom

Non-refundable
Room Only
20% OFF$209.56

$167.65

Includes taxes & fees

Eden Deluxe Bedroom

Non-refundable
Breakfast Included
20% OFF$233.45

$186.76

Includes taxes & fees
Palm Marvellous Double Bedroom - Photo 1
Palm Marvellous Double Bedroom - Photo 2
Palm Marvellous Double Bedroom - Photo 3
Palm Marvellous Double Bedroom - Photo 4
Palm Marvellous Double Bedroom - Photo 5
Palm Marvellous Double Bedroom - Photo 6
Palm Marvellous Double Bedroom - Photo 7
1/7

Palm Marvellous Double Bedroom

1 King Bed366 sq feet Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletriesNeed to Know - No windows, no rollaway/extra beds availableNon-Smoking

34 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxAir conditioningHair dryerBathrobe

Palm Marvellous Bedroom Double

Non-refundable
Room Only
20% OFF$216

$172.8

Includes taxes & fees

Palm Marvellous Bedroom Double

Non-refundable
Breakfast Included
20% OFF$242.39

$193.91

Includes taxes & fees
Fern Cosy Double Bedroom - Photo 1
Fern Cosy Double Bedroom - Photo 2
Fern Cosy Double Bedroom - Photo 3
Fern Cosy Double Bedroom - Photo 4
Fern Cosy Double Bedroom - Photo 5
Fern Cosy Double Bedroom - Photo 6
Fern Cosy Double Bedroom - Photo 7
Fern Cosy Double Bedroom - Photo 8
Fern Cosy Double Bedroom - Photo 9
1/9

Fern Cosy Double Bedroom

1 King Bed248 sq feet Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletriesNeed to Know - No rollaway/extra beds availableNon-Smoking

23 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxAir conditioningHair dryerBathrobe

01 - Fern Cosy Double Bedroom (MI - ECOZ)

Non-refundable
Room Only
20% OFF$178.08

$142.46

Includes taxes & fees

01 - Fern Cosy Double Bedroom (MI - ECOZ)

Non-refundable
Breakfast Included
20% OFF$201.16

$160.93

Includes taxes & fees

Guest Reviews

9.2
Exceptional1334 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the friendly staff.

Categories

Cleanliness9.4
Service9.8
Location9.4
Room Quality9.3
Amenities8.9
Value for Money8.8
Food and Beverage8.4
Overall Experience9.6

Select topics to read reviews

A
AzmansgSG
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"We love the rooms and enjoyed our stay!"

9.0

Hotel room was clean and very classy. Hotel staff were nice and welcoming

The window is facing another apartment and there was no view

Helpful?
V
VioletsgSG
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Good"

3.0

None.

Hotel is expensive but service is dismal. Breakfast suppose to start at 6am but even till 7am,coffee not ready. We book a triple room but amenities were for 2 and I have to ask more extra. This is not Marriot hotel standard and at almost $200sgd per night,it's like a daylight robbery. Never will I stay in Marriot Hotels anymore.

Helpful?
A
AnselmohkHK
Verified booking
couple
Standard Room
Stayed in Apr 3, 2026

"Disappointing, misleading stay."

5.0

The staff.

The marketing and promotional materials are misleading and the property isn’t anything as advertised. We believed we were booking a tasteful, cozy hotel but, in reality, the place is weird, It is located in a commercial building, never meant to be a hotel. It looks strange, not appealing at all, the location is not good (in front of a very busy street), our room had no windows, and there was a constant glow coming from the outside. The breakfast was dismal, borderline unacceptable.

Helpful?
A
Ami janegbGB
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Beautiful design, welcoming staff, probably the best in the area"

9.0

Beautiful design, Greeted by a wonderful team, Given refreshments and cold flannels upon arrival, Check in smooth. Rooms were large spacious, clean bedding. Bathroom beautiful with conditioner, shampoo and shower gel available with toiletries if needed. AC great and quiet. Pillows wonderful. (Bed quite hard for my personal preference). Gym very good had all the amenities even a bar(that's a new one may recommend to my local gym..) Fresh water supplied at the lobby free of charge.

Being charged 200RM on our card on arrival..Incase of damages 14 days return.. why they can't just hold this money on your card and return upon check out.. (Being petty) Other guests bags were wheeled to their rooms, we had to drag ours to the room. Lifts were the resident hunting ground for mosquitos..(maybe spray the lifts every now and again). Such a modern designed room, yet fails with technology, (TV with no option for Netflix/prime or connection access). Plug sockets not great...(English plugs)

Helpful?
M
MaslindamyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

9.0
Helpful?
C
CHIAYItwTW
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"Excellent"

8.0
Helpful?
S
Siti Nur NazurahbnBN
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"Exceptional"

10.0
Helpful?
C
CHIAYItwTW
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"Very Good"

7.0
Helpful?
C
CherlenesgSG
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Enjoy. Value for money"

10.0

Clean and friendly staff

Nothing

Helpful?
C
ChristiaannlNL
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Goed hotel voor onze doorreis"

8.0

Dit mooie hotel ligt op een zeer gunstige locatie vlakbij de luchthaven van Kota Kinabalu. Hoewel het gebouw wordt gedeeld met andere partijen en de buitenkant daardoor misschien wat minder indruk maakt, is de inrichting van binnen prachtig en trendy. Wij verbleven hier één nacht tijdens onze doorreis en dat is uitstekend bevallen. Onze kamer was ruim, zeer schoon en van alle gemakken voorzien. Daarnaast is er een goede gym aanwezig voor de liefhebbers. Het ontbijtbuffet was qua variatie wat aan de karige kant, maar gelukkig is er op de begane grond een gezellige koffiecorner. Hier kun je als alternatief een heerlijk ontbijt kopen met kwalitatief goede cappuccino. Tot slot was de manager ontzettend vriendelijk en behulpzaam. Een aanrader voor een comfortabele tussenstop!

Ontbijt variatie was wat aan de karige kant. Mensen die langer verblijven zouden misschien wel een (buiten)zwembad erbij willen

Helpful?