Tru By Hilton Chapel Hill

The hotel was overall fine.

The air conditioner in the room was extremely loud and the TV kept scrambling. The refrigerator didn't work.

We like the simplicity, the style, it was clean

You can hear people in the neighboring rooms, hum of talking, one man with a persistent cough. The light pollution in the room, the a/c unit flashed all night, the night lights are built in so you cant turn them off. That you had to pay for parking right out in front of the hotel.

The lady who checked me in was very helpful especially when I had a room issue.

I checked in around 9pm given room 215. Once I went in the room had not been cleaned. The sheets ect was in the floor. Booking did not give me the 10% promotion.

Good facility, friendly staff, pretty comfortable room

Why you charge separate parking? It is crazy that you charge a parking fee for this location! It made me to down grade your rating for 2-3 points!

New, clean.

The wifi didn’t work during my stay at all. And, I know this seems to be a thing in that area, but having to pay to park my car in the parking lot of a hotel at which I am a registered guest is just a ridiculous ripoff.

Staff was exceptionally helpful and knowledgeable

A little pricey and they charge for outdoor parking in an open lot

Loved the shower instead of a tub with an awkward curtain. Huge comfortable bed.