Signature Condos

I found out that my reservations was canceled when i attempted to check in. Leaving me no where to stay. I was also charged for the reservation. I was unable to contact anyone as it was 8pm. Ruined my weekend away. I will never book throught Orgoto.

Disappointed nice room Not what I originally booked The whole point of getting the room was for the balcony and I didn’t receive one because they were booked Very dusty and windows and mirrors were dirty as well

Excellent! Only issue was only just one glass and no cups. Could have contacted housekeeping but I just made do with the one glass (had needed one more for my friend later).

It was a nice stay. The room does not get housekeeping service but it’s a high floor and clean. I would return. Amenities are very nice gym and pool excellent

Not wgg he et the picture looks like- time for a total refresh I won’t be back anytime soon so get to work!

The room itself was nice. dealing with the front desk was not great. every question I had was answered with "You need to contact the condo owners/Expedia, we don't deal with the condos." Also the only way to park is using their valet service. there is no place within 2 blocks to park and only then if you can find a spot. then walking in the dark to get back to MGM. You don't walk back streets in Vegas. too dangerous. So, only valet parking. one other note. the hotel will not let you bring your own bags in, again, valet/bell service only.

For four days we tried to get our broken toilet fixed as well as housekeeping to bring us new towels. We were told every time that since the room was booked via orbitz, we weren’t eligible for housekeeping or maintenance.

We were promised and paid for a balcony as an amenity but when we got to the room, there was no balcony. I went back and forth with support to resolve to situation but ultimately I had to settle because they could not give me a room with a balcony in a timely manner. The dishes in the room were dirty so we could not use the kitchenette for cooking. Some of the main lights in the room were dead so it was an overall terrible room. Would never consider staying here again.

The set up of the room and quietness

I EMAILED ON MY 2ND DAY TO POINT OUT THAT I HAD NOT BEEN PUT IN THE ROOM I PAID FOR- NO BALCONY AND NO STRIP VIEW. BOTH WRE LISTED IN MY BOOKING. I SEND SEVERAL EMAILS AND HAVE NOT AS YET RECEIVED A REPLY.