Hotel Astoria Real

good breakfast, nice people, good location

The location was excellent, especially for access to the Biodiversity COP Green Zone. The room was cleaned daily and the bed was comfortable enough. The roof deck has amazing views. The staff seemed OK.

There is no AC, the wifi is terrible, my bathroom was barely big enough to turn around in and they only offered one scratchy towel per day--no washcloths or anything else--certainly no free toiletries. The not-included-in-the-price breakfast was not good.

Staff

None

Hidden charges stay away. I bookedand paid online and the check in process was very difficult. They wanted me to pay again. I explained that I paid already. I do not speak Spanish. I should have. It my losses and left. I only stayed 1 night. The neighborhood is so so. At check out I was basically charged in fees and taxes more than what I paid for the room on the website. I paid but strongly advise staying away from this hotel.

no brekky

no shower soap, shower water also not working

La ubicación está en una zona muy peligrosa, todo el hotel tenia un olor a combustible diesel, llegamos a las 11pm y tuvimos que irnos de ese hotel en una hora ya que las personas conque andaba no soportaron el olor y temieron enfermarse, llame a orbitz inmediatamente para que me ayudaran y por ser esa hora no pudieron hacer nada, tuvimos que buscar otro hotel a esa hora lo cual nos salió muy costoso, espero la respuesta de ustedes para que me reembolsen el dinero que pagamos.