Tremont Hotel

Good stays

The rooms were clean and the staff were professional. I strongly believe that if they could dedicate a floor for non-smoking guests, then guests will have a more comfortable experience. Too much marijuana smoking inside the building. I did not appreciate that at all.

Great location

Easy access to the rain lines with a 15 minute walk. Area around the hotel was dirty. Limited facilities at the hotel, although staff were friendly and helpful.

Everything was great, big king bed, tv with all channels, big bathroom, all clean and updated. AC and heat worked great, windows open a little for fresh air. One small light in ceiling as soon as u walk in wouldn't turn off. Hot water was nice, everything was updated, vending machines downstairs. Just in a very bad area of the Bronx, lots of homeless right outside and one came inside asking me for money as i checked in. Would have been better if front door was locked and you can be buzzed to come inside. But price was sooo low, very affordable!

Really there was nothing to like it was probably convenient for an overnight stay unfortunately I was locked in for more. Service was not good it was very noisy .I will never recommend it.

Me and my friend began our 1-Night stay at this hotel. In a matter of five minutes, I was able to check-in and enter the room I paid $250 for. We were sent to Room 603. As soon as we entered the room, I encountered 2 roaches together but quickly killed it. Then when entered the bathroom, not only the soap dispensers located in the shower and near the sink were broken but had no soap inside. We were left with two lotions which were opened. It made me question if this room was cleaned. Moving on, I had to call housekeeping for soap more than two times to receive the item 30 minutes later. The housekeeper only brought one soap to share which I think is not great since I stated both soap dispensers were broken. Then next to the mini fridge, there seemed to be red dye or paint and it looks old and untouched that it was hard to clean or wipe it. Then near the closet space, a hanger was missing and broken so me and my friend could not hang out clothes for the next day. And finally, the 50 inch TV was glitching that it turned on and off by itself once. After all this, I spoke to the front desk and he stated that management would be connected. What should have been different is how it was handled. I was immediately dismissed when I told the man at the front desk the inconveniences that were in my room with my friend, an additional guest. Nothing was resolved and I spent $250 on a room that had damages written all over it. I hoped to receive credit or reach some kind of agreement.

Nice and clean

Me and my friend began our 1-Night stay at this hotel. In a matter of five minutes, I was able to check-in and enter the room I paid $250 for. We were sent to Room 603. As soon as we entered the room, I encountered 2 roaches together but quickly killed it. Then when entered the bathroom, not only the soap dispensers located in the shower and near the sink were broken but had no soap inside. We were left with two lotions which were opened. It made me question if this room was cleaned. Moving on, I had to call housekeeping for soap more than two times to receive the item 30 minutes later. The housekeeper only brought one soap to share which I think is not great since I stated both soap dispensers were broken. Then next to the mini fridge, there seemed to be red dye or paint and it looks old and untouched that it was hard to clean or wipe it. Then near the closet space, a hanger was missing and broken so me and my friend could not hang out clothes for the next day. And finally, the 50 inch TV was glitching that it turned on and off by itself once. After all this, I spoke to the front desk and he stated that management would be connected. What should have been different is how it was handled. I was immediately dismissed when I told the man at the front desk the inconveniences that were in my room with my friend, an additional guest. Nothing was resolved and I spent $250 on a room that had damages written all over it. I hoped to receive credit or reach some kind of agreement for the duration of my stay because I was extremely unsatisfied and I have spent nights in this hotel before. 2/5; very dissatisfied.

It didn't provide a non smoking room