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6 / 10 Guest Rating

M Apartments & Hotel

KN1 1st avenue, Kigali, Kigali City, Kigali, RW

M Apartments & Hotel - main view

About the Property

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary WiFi and concierge services. Take advantage of the gift shops, communal living room, and cafe for a relaxing stay.

Dining and Entertainment
Savor meals at The Restaurant, grab snacks at the cafe, and unwind with drinks at the bar/lounge. Start your day with a complimentary buffet breakfast and explore nearby dining options.

Event Spaces and Convenience
Benefit from a 24-hour business center, laundry services, and a 24-hour front desk. Host events in the conference center and 8 meeting rooms. Experience comfort in air-conditioned rooms with flat-screen TVs and private balconies.

For a memorable stay in Kigali, book your room at M Apartments & Hotel today!

Facilities & Amenities

Free breakfast
Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
Conference space

Important Information

Check-in & Out

Check-in
Check-out02:00 PM

Property Notes

Pool access available from 8:30 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
1/6

Deluxe Twin Room

2 Queen BedsFurnished balcony with hill viewsInternet - Free WiFi Entertainment - 43-inch flat-screen TV with cable channelsFood & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffeeSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Wardrobe or closet; rollaway beds (free) available on requestComfort - Air conditioningAccessibility - Wheelchair-width doorwaysNon-Smoking

Sleeps 2
2 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerTVAir conditioningHair dryerBathrobe

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$130.49

$104.39

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
1/4

Junior Suite

1 King BedFurnished balcony with hill viewsLayout - Bedroom and living roomInternet - Free WiFi Entertainment - 43-inch flat-screen TV with cable channelsFood & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffeeSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Wardrobe or closetComfort - Air conditioningAccessibility - Phone accessibility kitNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTVAir conditioningHair dryerBathrobe

Junior Suite With Balcony

Non-refundable
Breakfast Included
20% OFF$207.24

$165.79

Includes taxes & fees

Guest Reviews

6
Good2 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.8
Service7.8
Location7.3
Room Quality5.8
Amenities5.8
Value for Money5.8
Food and Beverage5.3
Overall Experience5.8

Select topics to read reviews

D
Dobbie
Verified booking
partner
Standard Room
Stayed in Oct 24, 2025

"Good"

6.0

The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 24, 2022

"SCARY EXPERIENCE"

2.0

We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .

Helpful?