Golden Magnolia Resort & Spa

Amazing staff. Rooms perfect for a couple looking for a romantic getaway.

The location is the best thing about this resort. I had stayed at this location several times when it was The White Orchid, and had a wonderful experience with each visit. This week was my first stay at the location since it has become The Golden Magnolia Resort & Spa and I was very disappointed with my experience. The resort photos are reflective of its former glory. The new owners have destroyed the upscale ambiance. The new decor looks cheap and tacky, with an abundance of artifical greenery and blinking lights. The lounge chairs in the pool area are very uncomfortable. The cabana cushions are thin and faded. The geenery surrounding the outdoor spaces need to be manicured. The back porch is no longer an inviting space. The room we reserved wasn't available so we were placed in a different room upon our arrival. Our room lacked the basic amenities. We had to request toilet paper, rags and towels. There were no blinds nor drapes on the front window of our room that we could utilize for privacy. We were misinformed of the time breakfast would be available. When we went to breakfast we were advised that some items on the limited guest menu weren't available. The breakfast ordered was supposed to be served on whole wheat toast. It was served on a hamburger bun. The bacon consisted of small pieces of fried bacon fat, not a single slice of bacon or ham on the breakfast sandwich. My companion's waffles were a better choice but they were cold. This resort isn't worth the price.

Has good view of ocean

Compassionate staff. Made sure we had what we needed and the rooms were clean. Was a quiet relaxing atmosphere. Would definitely visit again!

Staff was super nice however jets didn’t work in jacuzzi, couldn’t get tv to work either.

It was a great place to stay and relax. Loved the live music from the new place over by the warm pool, cool vibes and a killer time in peace and tranquillity.

A truly amazing and relaxing property with great staff and quality of service.

The room was out dated & the outside of the resort was not kept up , the yard was not kept up, walked out on our balcony and boards where coming up as you walked on the balcony which was very scary, the shower water would not go down good, could never get the computer size tv to get channels, when we arrived the room had a wet smell so i had to use my perfume to try and block the smell, carpet was dirty, the curtains were a mile to long, no door for bathroom but mirrors everywhere so you could be seen from the bedroom or part of livingroom. Our grandkids stopped by to say hello and go for supper & we had to have them hangout on the balcony so we could shower:( We paid $836 for 2 nights and was told it was the best room they had. The only 2 great things we liked was the ocean view balcony to look at the beautiful ocean & location. I would not stay there again for what we paid. We met others there & they were asking how did we like the resort & then told us they didnt like it & didn't feel it was worth the cost & they didnt even get the best room like us. The 2 employees were very nice but that didnt help with all the dislikes. Itcwas our wedding Anniversary getaway & we feel it was a loss staying there :(

This was out third year at this property. While we love the location and many of the amenities, there has been staff turnover, and as a result, inconsistency. We stayed in the main hotel which was noisy at times. The mattress on our king bed was badly worn and not very comfortable, though the staff flipped it for us. Definitely not worth the price of the room. Lisa and the spa were great.

This stay was the most disappointing we have encountered. We booked a stay here for our 20th anniversary. We stayed here on our honeymoon and it had been a treasured memory. This trip has ruined that. We found that they have new ownership who are not taking care of the maintenance.Upon arrival I found the stairs up to the room swayed and the handrail had to be used for safety. The handrail had chipped and peeling paint that hurt to hold. The hot tub in the room was the same one and anything metal looked to be rusted over. We had looked forward to that tub after the long drive but felt uncomfortable and didn’t use it the entire stay. We looked forward to using the mineral pool. Both pools were filthy and I used the skimmer to clean the mineral pool to be able to use it. Once in there we noticed how grimy the pool walls were and quickly got out. The towels we used to dry off were soft but torn and stained. For this Bed and ‘Breakfast’ we gave them notice the night before of the time we would be down for breakfast in the morning before our tour. The only person there apologized that the cook was not coming in and the manager was not coming in because she had a split skull. She gave out details of the manager that would have shamed me to have shared. So we left without breakfast. Their WiFi and TV signal were down the entire stay. Our plans changed and we needed to leave a day early. The manager promised to refund us for the last night but lied and now refuses to do so.