Studio 6 Altoona IA Des Moines East

The lil kitchens in the room was really nice

It took us over an hour to get a remote for our TV plus we were given the wrong remote first..the hallway smelled like sour milk and almost made me gag..the pillows were absolutely terrible..we were afraid the floor by the toilet was gonna give way if u stood on it..the ice machine downstairs was broken..we were told the pool had a leak when in all actuality it was being used as a storeroom and there was water in the pool..there were prostitutes and drug activity going on..we were outside smoking and were asked by another customer if we could go back to our room so they could let their pit bull out which he brought out and had to go to another part of the hallway with as the dog was very mean..we were never asked if we needed clean towels the garbage taken out or nothing..no maid service at all..there was no coffee or anything offered at all..I was very very disappointed for what it costs us to stay!!!!!!! We felt very misled and ripped off!!!!

The bed was acceptable, the Wi-Fi worked

It's pretty obvious of people running the place. Don't give a damn about upkeep. Everywhere you look there were problems.

Location, price

You get what you pay for

The room itself was nice and it was clean though it doesn't have a comfortable sitting area in the room

The whole facility smelt of marijuana and I was highly unpleased I had to use my own body spray to make the room smell better and open the window to make it tolerable and the door close to my room for entry to the building didn't lock and smelt highly of urine the smoke detector in the room was covered by a plastic bag.

The convenience

The people outside all the time as your trying to walk in

Location

It smelled like an ashtray and there was clumps of animal fur all around and standing water in the bathroom by the tub and wall

Close to my destination

Room and hallway smelled, pillow lumpy and flat, no coffee pot in room, wall outlet did not work to charge phone, old carpet.