Vīb Hotel by Best Western Denver RiNo

Summer & Alex at check in were excellent hosts in welcoming us to the hotel. Friendly, informative and helpful. They were the only staff we encountered and made the experience incredibly smooth and enjoyable.

NA

This hotel is in what is hopefully a brief ownership-transition and I was the patron who fell through the cracks with customer service. Nick, the General Manager made everything right after Joella at the night desk made everything very, very wrong- so, it IS redeemable! The bed was fabulous, the pillows were great, shower products, pressure, and temperature were spot on, the room was clean and temperate, the hair dryer and clothes steamer were quality. However, parking is off site and an extra $20/day, and there is no in-room or lobby coffee/hot tea service at all. There is a limited-offering morning cafe to purchase breakfast from (nothing is included or complimentary at this property) but no one on the night shift seems to know anything about a menu or how the cafe functions, and the on-site restaurant is not open while it is being renovated so the only options for refreshment are to think ahead and bring your own, or use the over priced self-serve mini market in the lobby or over priced mini-bar refrigerator in each room that makes cyclical noise -30 minutes loud, 30 minutes silent- and is a real sleep disruptor, especially when the compressor is failing, and I am guessing from my experience that all of them are about to quit before too long, if they were all installed around the same time (the slurping and splashing noises will make a person insane and exhausted!) Also, the "teens" (ie: 115, 215, 315, etc) queen rooms are significantly larger than the zeros (ie 105, 205, 305, etc) for the same price. You can barely even maneuver around the beds and there is NOWHERE to put luggage. (I know this because Joella downgraded my room for a hot minute, to punish me for disrupting her quiet night at the desk with a problem) I have all faith that Nick that will shepherd this hotel into a great new era, but I recommend making sure the mini-bar refrigerator isn't going to cause you sleep problems before the night shift begins! The whole product they are selling is SLEEP, so if it is going to be disrupted by a refrigerator that is not there for your personal use and is just a loud, price gouging, terrible roommate-- forewarning is fair warning!

The location was great. Close to public transportation, including the train station that goes to the airport for just a few dollars. Walking distance to everything I came to see.

Breakfast was a little pricey but there are plenty of other options nearby.

Clean and quiet location. Inviting and accessible downtown by local RTD/train.

Breakfast not included in price. Maybe even coffee in the lobby. I think it would attract more people to stay. Overall I did think it was great value for the location.

Muy costoso para las instalaciones

The room was well appointed and functional. It had everything we needed and was clean and the beds were comfortable. The breakfast at the cafe downstairs was great. Parking on the street took a bit of work but was manageable.

Nothing. Parking a few blocks away could be a chore for some. However street parking is available.