Birch Hill Suites Jackson

The young lady at the front desk she was amazing she answered all my questions she handled all of the problems that had if it wasn't for her I would not have stayed but knew how to change everything and turn it around and made me stay another week I wish I knew her name but forgotten it but when I do go back I will get her name in send it to you all she knows how to get you to stay and puts a smile 😁😁 on your face thanks for her service need more employees like herself I will be back and hopefully she's at the front desk thanks and Advance Birch Hill P.S Rodney Allen 😁😁😁

The whole remodeling and staff

Quiet 🤫

Very clean and well kept. Well managed.

Did not have any issues with the property.

I DIDN'T IT WAS HORRIBLE

Nothing was good

The office personnel was just rude

K made a reservation for a week and the day i was driving to get there from florida someone from the hotel called me telling me there was no rooms available and that they were going to cancel on their end so i wouldn’t get charged for canceling and they never did i got charged i called hotels.com and they could never reach antone at the hotel to confirm that they were the ones that cancelled so that i could get a refund.