Hotel Hechtplatz

Hotel was super clean and tidy

sehr gute Lage

Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location.

Upon our arrival a very rude woman at the reception informed us that they had no rooms available. I said that we had a booking and her our documents and again she said that they had no room. She then said that she could arrange for us to stay at another hotel, but we refused. She then said that she could give us our money back. We took the money and left. We were amazed at the way we were treated, and therefore would urge everyone to avoid this hotel at all costs!

Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel.

Worst hotel I have ever been. It says hotel but it is not. No 24 hr service. Deactivated our room key card too early in the morning on the day of check out. So we could not leave the room because our key was not working. Called their number many times for 1:30 hrs but no answer at all. So we left early and looked for a luggage storage to store our luggage so that we could go around zurich before our flight in the afternoon. We wasted our time and money(for storage fee and uber) not only these but the hassle and the stress that we had to deal with. DO NOT BOOK THIS HOTEL. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

El hotel está bien ubicado cerca a la zona histórica de Zurich. La parada del tranvía está a un par de minutos

It was certainly nice to be in the center of the old city but we were not prepared to have no place to drop off our luggage and no one was available who spoke any English to confirm our room reservation. The first room I was taken too was not only VERY small for 2 people, but it also smelled bad. The manager could not find a working key and had to go through several keys looking for one that worked (finally had to use the pass key instead). The second room shown to me smelled better and was slightly larger. The following day another manager in broken English asked me why I took a larger room than I paid for; I mentioned the bad odor and she dropped the topic. I appreciated finding a hotel on the day of my check-in but hope I can do better if given another stay need in Old Town Zurich.

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