G12 Aparthotel

The hotel is great (a solid 3 star); the room is very comfortable and well appointed; and the staff are great. But the street is a zoo, particularly from Thurs - Sat. Very loud (as in unsleepable loud) which was a shame as it is very central. If you stay out until 0500, it’s perfect; I needed to sleep so . . . Overall a great hotel tho.

Nice rooms, warm and clean, excellent location right in the centre of old Krakow. Be aware that this is not a hotel as such; there are no staff on the premises. Most of our trip was great but on one night a load of thugs (presumably guests) entered the hotel at 1.15 in the morning shouting, stomping and banging on the doors trying to wrench them open looking for one of their mates. Fortunately our room door was securely locked and very sturdy. This went on for nearly a hour.

Terrible condition and service. During my stay the heater never function. I was freezing, couldn't sleep well also because the bed is in bad condition. Matres damage. Difficult to check in. No proper information. I informed the problems. They promised to send some one to fixed them. Never arrived. My last night, one young person offered around 6 pm to se the problems. He arrived. Found the lost modem for the TV to function. He tried the heater but didn't function that night. I think some reimbursement to me would be important...

Amazing location and value

Great location, terrible property! Literally 1 minute from the main old town square it was in a fantastic location but the room itself was tiny, as a couple you literally have to get ready 1 at a time otherwise you are just in each others way. There was no lift and we was on the top floor which isn’t a big deal at my age but it would be for anybody with a pram or the elderly. The headboard leather was all damaged, plug in the sink was jammed and the hair drier wasn’t working, oh and the view out of the window isn’t anything to look at. To make it worse there was building works (drilling and hammering etc) next door going on form 8am until 6pm, not great if you’ve had a few late night and you would like to lay in a little. Asked to move room and was told there are non available, which is fair enough but this made for a very very unpleasant experience, I would not book again sorry!

A fairly small room but very clean and modern. Ideally located in the old town, steps away from the square.

Location Excellent Close to everything. Very noisy until 5am most days....and with single glazing, for any light or medium sleepers will struggle. Check in is via - safety deposit boxes - which you cannot read the numbers - due to being worn and also dim lights. No daily room cleaning. Also, only enough coffee for 2 days - 2 sachets - for a 5 day stay.

Siamo arrivati il sabato e il frigo non funziona, scrivo alla reception per risolvere il problema e mi viene detto che sarebbe venuto un tecnico il lunedì giorno del check out. Riscrivo alla reception che per me era basilare il frigo e che bisogna risolvere o cambiarci la stanza e loro risolvono il problema non rispondendo al mio messaggio. Quando siamo entrati in camera tutti i termosifoni erano al minimo e la stanza era fredda...almeno fare trovare la stanza calda! Le stanze non sono insonorizzate quindi il sabato notte non abbiamo dormito fino alle 5 del mattino per i rumori della discoteca e della strada sotto casa.

Clean, perfect location, great price, easy communication. Highly recommend!

Check in comodo, posizione centralissima, personale disponibile, possibilità di deposito bagagli in struttura vicina