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8 / 10 Guest Rating

Palmetto Hotel

Av. Juan Pablo Duarte, Esq. C/ Puerto Rico, La Esmeralda Frente a Unión Médica, Santo Domingo, do

Palmetto Hotel - main view

About the Property

Luxurious Accommodation
Palmetto Hotel in Santiago de los Caballeros offers non-smoking rooms with free WiFi and room service. The elegant terrace provides a relaxing spot to unwind after a day of exploring the city's attractions.

Convenient Location
Within a short distance from iconic landmarks like Monumento a los Heroes de la Restauracion and Santiago Apostol Cathedral, the hotel's central location makes it ideal for both leisure and business travelers. The 24-hour front desk and concierge services ensure a seamless stay.

Traveler-Friendly Amenities
Guests can enjoy a delicious meal at the on-site restaurant or opt for a paid airport shuttle service for convenience. With Cibao Stadium and La Aurora Cigar Factory nearby, Palmetto Hotel caters to every traveler's needs.

Ready to experience comfort and convenience at Palmetto Hotel? Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

PayPal is accepted. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent443 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the good location with parking.

Categories

Cleanliness7.4
Service9.4
Location8.4
Room Quality7.8
Amenities7.4
Value for Money8.3
Food and Beverage6.9
Overall Experience8.4

Select topics to read reviews

J
JussifiFI
Verified booking
solo_traveller
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
M
MatthewusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"Perfect for a short stay in a well-located area with friendly staff"

8.0

I had hurt my foot and the man at the reception gladly helped me upstairs with my bags. Breakfast was good. I asked for a quiet room and that was accommodated. There are several restaurants and a shopping center nearby.

Helpful?
L
LuisausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Very Good"

7.0

Cerca de todo

Las escaleras

Helpful?
M
MadelinedoDO
Verified booking
extended_group
Standard Room
Stayed in Mar 23, 2026

"Very Good"

7.0
Helpful?
N
NiccigbGB
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"Basic budget offering"

5.0

Basic room - clean although the towels were marked and torn. Friendly staff. Location is handy for the hospital but the downside is ambulance sirens all night. Disappointed that I had specifically booked a hotel with an airport shuttle service listed - but it did not offer this. They did offer help booking a taxi. Alas if you are leaving before 7.30am you won’t get breakfast which was part of the room deal. Black coffee available all the time in reception.

Listing inaccurate - no airport shuttle. Lots of main road noise. No take-away or early breakfast option even though this was part of the room deal. Marked and torn towels (although they smelt clean).

Helpful?
S
Sue y JuanprPR
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Es un lugar céntrico, muy bien ubicado. La limpieza y el personal excelente."

8.0

La limpieza, el desayuno y el servicio muy bueno.

El baño es muy pequeño.

Helpful?
M
Mario HugosvSV
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Exceptional"

10.0

Fue excelente

Helpful?
M
MariefrFR
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Bon séjour !"

8.0

Très bon emplacement au centre ville et accueil très agréable ! Chambre propre et confortable, bon petit-déjeuner !

Helpful?
I
IsenianlNL
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Excellent"

8.0

I did like everything. Rooms very clean

I approached the front desk and asked the gentleman if the hotel was currently undergoing construction. He confirmed that it was. I kindly suggested that, in the future, it would be helpful to inform guests in advance if construction or renovation work is taking place nearby. During my stay, I was sleeping when the construction noise began, which was quite disruptive. Informing guests ahead of time would help avoid this kind of inconvenience and allow them to prepare accordingly.

Helpful?
I
IvanapaPA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 12, 2026

"Excepcional"

10.0

La calidad de los materiales, los detalles decorativos hacen que sea muy agradable entrar a la habitacion, ademas de todas las comodidades disponibles dentro (frigo, microondas, etc,) El desayuno a la carta es genial, te permite elegir lo que se ajusta a tu medida.

NA

Helpful?