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9 / 10 Guest Rating

AC Hotel Melbourne Southbank

199-201 Normanby Road, Southbank, Southbank, Victoria, 3006, Southbank, AU

AC Hotel Melbourne Southbank - main view

About the Property

Recreational Amenities
Indulge in the outdoor pool and 24-hour fitness center for a refreshing experience during your stay.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant and unwind with a drink at one of the 2 stylish bars/lounges.

Convenience and Comfort
Benefit from amenities like complimentary Wi-Fi, concierge services, and air-conditioned rooms with modern facilities ensuring a relaxing stay.

Book your stay at AC Hotel Melbourne Southbank for a perfect blend of luxury and convenience, within walking distance to key attractions like Crown Casino and the Melbourne Convention and Exhibition Centre.

Facilities & Amenities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Signature Suite, 1 King Bed, City View - Photo 1
Signature Suite, 1 King Bed, City View - Photo 2
Signature Suite, 1 King Bed, City View - Photo 3
Signature Suite, 1 King Bed, City View - Photo 4
Signature Suite, 1 King Bed, City View - Photo 5
Signature Suite, 1 King Bed, City View - Photo 6
Signature Suite, 1 King Bed, City View - Photo 7
Signature Suite, 1 King Bed, City View - Photo 8
Signature Suite, 1 King Bed, City View - Photo 9
Signature Suite, 1 King Bed, City View - Photo 10
Signature Suite, 1 King Bed, City View - Photo 11
Signature Suite, 1 King Bed, City View - Photo 12
1/12

Signature Suite, 1 King Bed, City View

1 King Bed775-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 55-inch LED TV, digital channels, and iPod dockFood & Drink - Coffee/tea maker and electric kettle Sleep - Premium bedding and bed sheets Bathroom - Partially open bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Desk, iron/ironing board, and mobile key entry; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

72 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerBathrobeDesk

King Bed Suite with City View(Signature)

Non-refundable
Room Only
20% OFF$317.71

$254.17

Includes taxes & fees

King Bed Suite with City View(Signature)

Non-refundable
Breakfast Included
20% OFF$357.54

$286.03

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
1/5

Deluxe Room, 1 King Bed

1 King Bed301 sq feet Internet - Free WiFi Entertainment - 55-inch LED TV, digital channels, and iPod dockFood & Drink - Coffee/tea maker and electric kettle Sleep - Premium bedding and bed sheets Bathroom - Partially open bathroom, slippers, and a shower with a rainfall showerheadPractical - Iron/ironing board, laptop workspace, and mobile key entry; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerBathrobe

Deluxe King Bed Room

Non-refundable
Room Only
20% OFF$126.33

$101.06

Includes taxes & fees

Deluxe King Bed Room

Non-refundable
Breakfast Included
20% OFF$166.13

$132.9

Includes taxes & fees
Premium Room, 1 King Bed, City View - Photo 1
Premium Room, 1 King Bed, City View - Photo 2
Premium Room, 1 King Bed, City View - Photo 3
Premium Room, 1 King Bed, City View - Photo 4
Premium Room, 1 King Bed, City View - Photo 5
Premium Room, 1 King Bed, City View - Photo 6
1/6

Premium Room, 1 King Bed, City View

1 King Bed323-sq-foot room with city views Internet - Free WiFi Entertainment - 55-inch LED TV, digital channels, and iPod dockFood & Drink - Coffee/tea maker and electric kettle Sleep - Premium bedding and bed sheets Bathroom - Partially open bathroom, slippers, and a shower with a rainfall showerheadPractical - Iron/ironing board, laptop workspace, and mobile key entry; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerBathrobe

Premium, Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$172.25

$137.8

Includes taxes & fees

Premium, Guest room, 1 King, City view

Non-refundable
Breakfast Included
20% OFF$212.06

$169.65

Includes taxes & fees
Superior Room, 1 King Bed (View) - Photo 1
Superior Room, 1 King Bed (View) - Photo 2
Superior Room, 1 King Bed (View) - Photo 3
Superior Room, 1 King Bed (View) - Photo 4
Superior Room, 1 King Bed (View) - Photo 5
Superior Room, 1 King Bed (View) - Photo 6
Superior Room, 1 King Bed (View) - Photo 7
1/7

Superior Room, 1 King Bed (View)

1 King Bed301 sq feet Internet - Free WiFi Entertainment - 55-inch LED TV, digital channels, and iPod dockFood & Drink - Coffee/tea maker and electric kettle Sleep - Premium bedding and bed sheets Bathroom - Partially open bathroom, slippers, and a shower with a rainfall showerheadPractical - Iron/ironing board, laptop workspace, and mobile key entry; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerBathrobe

Superior King Bed Room

Non-refundable
Room Only
20% OFF$164.61

$131.69

Includes taxes & fees

Superior King Bed Room

Non-refundable
Breakfast Included
20% OFF$204.4

$163.52

Includes taxes & fees

Guest Reviews

9
Exceptional129 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.8
Location9.3
Room Quality8.3
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

L
Luke
Verified booking
Standard Room
Stayed in Jan 14, 2025

"Staying on weekend with family"

6.0

The hotel is quite nice with small swimming pool which is ok but more like an apartment design. Location is good and room view is fabulous and size is ok. But the hotel has serious issue with cleanliness. The carpets are full of dust. My bed and blanket as well as the curtains are very dusty. My body felt so itchy after sleeping overnight. The staff wasnot really welcome you and have kind of attitude that is not marriot standard for sure.

Helpful?
L
Lydia
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2025

"Good"

4.0

The location is the only redeeming feature for this property. I found the infinity pool really dirty, they need to clean the soap scum off the glass, it's also really small pool for the property size and no where to sit at the pool area or at breakfast. They had limited service stafff at breakfast and had to clean own table and remove dirty dishes in order to get a place to sit. I asked the wait staff where I coule get cleaner for the table and she told me to go the lobby staff and the lobby staff said they dint have any so had no choice but to eat our breakfast at a dirty table. Also the lifts take forever to go up and down, really really slow. They had 1 coffee machine for all their guests so big queues for coffee and it was yuck anyways. Breakfast wasnt worth it, limited options. Rooms are really small. So all in all wayyyy overpriced for what you get, I wont be coming back.

Helpful?
S
Sam
Verified booking
family
Standard Room
Stayed in Jan 12, 2025

"Exceptional"

10.0

Staff were fantastic, room was clean and in a very good location. Would stay again!

Helpful?
K
Keeley
Verified booking
partner
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

Easy check in, perfect location, amazing breakfast. Only downfall was the lack of towels for the pool but it was very, very busy in there. An amazing stay!

Helpful?
M
Maree
Verified booking
family
Standard Room
Stayed in Jan 8, 2025

"Exceptional"

10.0

We have been here several times, great for my family! It's our go to hotel in Melbourne!

Helpful?
M
Mieke
Verified booking
family
Standard Room
Stayed in Jan 6, 2025

"Exceptional"

10.0

All the staff were really lovely and very helpful

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 5, 2025

"Quite new and good condition hotel"

10.0

오픈한지 얼마 안된 호텔이라 깨끗하고 시설도 좋았어요. 가장 더웠던 시간엔 사람들이 많아 수영장 이용이 어려웠지만 넉넉한 운영시간으로 늦은시간엔 여유롭게 즐길 수 있었어요. 아울렛(DFO)과 South Melbourne Market까지 걸어서 이동이 용이했어요!

Helpful?
G
Graham
Verified booking
Standard Room
Stayed in Jan 5, 2025

"Not a 4 star needs to be graded a 2 star awfyl"

2.0

The room was dirty beds uncomfortable pool to many people squeezed into a small pool breakfast cold coffee cold will never stay there again

Helpful?
N
Nyree
Verified booking
Standard Room
Stayed in Jan 2, 2025

"Exceptional"

10.0

We had a fantastic experience staying at AC Hotel. The staff were friendly and helpful. Rooms were spacious and beds comfortable. Breakfast was simple yet delicious. Great to have an outdoor pool however, the area was small and almost completely covered hence it got a little cooler up there.

Helpful?
D
Daniel
Verified booking
partner
Standard Room
Stayed in Jan 1, 2025

"Good"

4.0

There’s no parking at this property at all, you have to park at DFO and walk a kilometre. The elevators are the worst I’ve ever seen, be prepared to wait 10 minutes every time you need to go out. Rooms are tiny and very cheaply built for the price you’re paying, grout and silicon in the shower is mouldy. Also the swimming pool looked much bigger and better on the photos, idk it’s an interesting place it’s not bad but definitely not worth the money.

Helpful?