Woodlodge Country Sapanca

Unfortunately nothing because of the way we were received and dealt with ! We arrived very wet with rainy weather and very poor and difficult roads to the property. There was no curtesy from the property to tell you how to get to them easily although they were running after me to pay more than 10 days before my arrival and threatening to cancel my reservation if no payment made. I have the message saved. As I showed up with my family, 2 adults + 3 kids and my reservation was for 4 adults which is more than enough for us! The receptionist lady immediately started loudly by attacking me why you are 5 ? This will cost you € 80 extra even before showing us the room or knowing why the reservation was made that way? She speaks poor english and I got help from my local driver to translate and try to explain, yet she was not considerate. After asking 3 times to see the room, we got to the room, it was ok as a space, however the cleanliness is below expectation as we watched cockroaches on the floor and video that. Even If I paid €80 extra, there was no space for additional furniture but it turns to be for breakfast and cleaning which I never need. They listed : restaurant 600 meters which is not true! They listed : supermarket 600 meters which is not true They stated that the nearest market or restaurant is minimum 5 minutes by car . If you have no car, then you’re stuck . If you have kids, you need a car This was never mentioned. Although some of the bad reviews are actually correct. Please read bad reviews before you go there!! The road conditions are extremely bad, with rain and mud it is even worse. The receptionist after explaining the condition with my local driver said we’ll waive the extra charges but you pay for cleaning and breakfast for only 4 which I don’t need. We drove 4 hours to the location and we drove 5 hours back due to traffic with a very terrible experience leaving € 578 behind.

الكوخ جميل و هادي

دورات المياه

المكان مميز

الموظفون يدخلون بدون تنسيق. يفضل الاتصال قبل الدخول مراعاة للخصوصية

Appartment design , view , swimming pool , breakfast

الموقع والإطلالة جميله

لاشي

الاطلاله فقط

انقطعت الكهرباء 10 ساعات ولم يتم التجاوب معنا الا عند تقديم وجبة الافطار. الهاتف لا يوجد احد يرد عليه - الفطور اقل من عادي - ازعجونا عشان تسجيل الخروج علماً بأن وقته لم يحين - الطريق جداً صعب وتضطر لطلوع مرتفع قوي جداً.